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Gartner Says Worldwide CRM Market Grew 12.5 Percent in 2008
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Societal Trends and the Impact on CRM to Be Discussed at Gartner CRM Summit in Washington D.C., September 8-10, 2008
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Gartner Identifies Seven Grand Challenges Facing IT
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Gartner Says Generation Virtual Is Forcing CRM-Focused Companies to Transform the Way They Do Business
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Gartner Says Cost Remains Primary Factor When Organisations Enter into Outsourcing Relationships
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Gartner Says Companies Must Embrace Consumer Technologies as Additional Opportunities to Innovate
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Information Sharing Is Crucial for Intermediary-Based CRM: GartnerG2
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GartnerG2 Says New CRM Solutions Allow Financial Services Providers to Achieve Next Level of CRM Sophistication
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GartnerG2 says Retail Financial Services Companies Must Make Customer Retention No. 1 CRM Priority