The insurance community faces unrelenting pressure on costs, increasing service expectations from customers, demands for more sophisticated products and services, new requirements for distributors and insurers, and the introduction of new technologies and systems. None of this will evolve without good people: leadership, management, technical and personal skills are in higher demand than ever.
As a result, organizations seek to enhance their competitive positioning through knowledge management and education. This section notes some of the processes, from job-hunting and posting to skills enhancement, which are being developed.
Latest News:
- Employees Are Treating Benefits Like Purchases, Not Perks: New York Life SurveyNew research shows disconnect between the importance employees place on benefits decisions and how infrequently many engage with benefits outside enrollment season Findings highlight opportunity for employers to provide more year-round benefits education New York, NY (Oct. 14, 2026) – As open ...
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News and Articles
- Employees Are Treating Benefits Like Purchases, Not Perks: New York Life Survey
- Uncertainty about future skills is emerging as the next workforce risk: WTW
- Gartner Predicts Majority of Organizations That Ignore Data Governance Culture Challenges Will Fail to Govern AI Successfully
- Gartner Predicts by 2028, Organizations That Establish Continuous Work Redesign as a Core Capability Will be Twice as Likely to Sustain AI-Driven Work Transformation
- Employee wellbeing hits new low as financial pressures weigh on Canadians: RBC Insurance poll
- Eco-anxiety in the workplace: Beneva publishes guide for SMEs
- IBM Launches Global AI Builders Challenge With IBM Bob for University Students
- Employers must address ‘fear of becoming obsolete’ as AI reshapes the workplace: WTW
- Mental fatigue and burnout drive productivity losses equivalent to 46 working days per employee every year: Manulife Canada
- Employers prioritize sales, customer experience and AI skills in a changing job landscape
