Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Trigent Unveils Production-Ready AI Solutions for Insurance Claims, Underwriting, and Policy ReviewBuilt on Trigent ArkOS, these solutions help carriers, MGAs, and brokers lead the shift towards AI-driven insurance solutions Mountain View, CA (Sept. 23, 2026) – Trigent, a global leader in software engineering and AI solutions, has launched three specialized insurance AI solutions, which were ...
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News and Articles
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- Severe weather losses in Manitoba and Saskatchewan climb above $840 million
- Federato Further Extends Its AI-Native Platform Across the Full Policy Lifecycle With the Launch of Claims
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- Aon Clients Recover More Than $3B in Transaction Liability Insurance Globally as Claims Activity Continues to Evolve



