Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Rising heat, growing exposure, changing hazards: benign first half of 2026 masks rising natural catastrophe risk, finds Swiss Re InstituteGlobal insured natural catastrophe losses in first half of 2026 estimated at USD 42 billion, lowest first-half total since 2020 Severe convective storms remained the biggest insured-loss driver at an estimated USD 28 billion, below long-term trend June’s record heat and persistent dry ...
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News and Articles
- Rising heat, growing exposure, changing hazards: benign first half of 2026 masks rising natural catastrophe risk, finds Swiss Re Institute
- Severe weather losses in Manitoba and Saskatchewan climb above $840 million
- Federato Further Extends Its AI-Native Platform Across the Full Policy Lifecycle With the Launch of Claims
- Data Centers, Through the Eyes of a Risk Engineer: Zurich ‘Future of Risk’ podcast
- Aon Clients Recover More Than $3B in Transaction Liability Insurance Globally as Claims Activity Continues to Evolve
- Lessons from data center claims: Zurich ‘Future of Risk’ on-demand podcast
- Understanding Claims Closed Without Payment: Context Behind the Numbers
- Ontario’s Top 10 Costliest Cities for Auto Theft in 2025: IBC
- Marsh Alpha sets new standard – unlimited ‘any one claim’ cover now included in global directors and officers insurance facility
- Sedgwick announces Omni, a fully integrated digital ecosystem for claims
