Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Track claims “like food delivery” with new Insly claims portalNew claims portal allows MGAs and insurers to offer self-service filing and real-time claims visibility, while cutting the operational cost of claims. Tallinn, Estonia (Feb. 24, 2026) – Insly, the the low-risk, enterprise-grade insurance software provider, has launched a new claims portal enabling ...
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