In the bigger picture, marketing is a blueprint for your business – what products and services you will provide to whom, how you tell them about it, show them it is the right thing and complete the sale, deliver the product and then provide the service that goes along with it.
Here you will find information mostly about the sales cycle, from building awareness through fulfillment and then the after sale-service which is crucial to keeping the customer – and growing with the customer – for life.
The internet changed the nature of communications and many elements of marketing added a digital variation. Social media then brought a completely new twist by making the public equal participants in the brand, product, service discussion. From gee whiz tools a few short years ago, social tools are now being operationalized - integrated into company procedures and processes.
As the complexity and automation of Marketing including the use of Social tools expands quickly, strategies, technologies and competition are changing quickly. The ability of any insurance organization, small or large, insurer, distributor or even service provider to respond appropriately is becoming more important.
Latest News:
- Small Business Customer Satisfaction with Insurers Surges as Rates Stabilize and Digital Support Improves: J.D. PowerErie Insurance ranks highest in customer satisfaction among small commercial insurers: JD Power 2026 U.S. Small Commercial Insurance Study Troy, MI (June 18, 2026) – As the pace of rate increases has slowed, small business owners have grown increasingly optimistic about the future of their ...
Specialized Subsections
News and Articles
- Small Business Customer Satisfaction with Insurers Surges as Rates Stabilize and Digital Support Improves: J.D. Power
- Customers Want Access to Human Agents From Companies Using GenAI for Customer Service: Gartner
- Deloitte Announces Framework, Digital Asset to Quantify, Communicate Sustainable Business Value
- Sustainability gap: only one-fifth of execs are quantifying financial impact
- Eco-anxiety in the workplace: Beneva publishes guide for SMEs
- Accenture and AlphaSense Announce Strategic Investment and Partnership to Bring Agentic Workflows for Market Intelligence to Enterprises
- Many organizations want to act on climate, but don’t know where to start
- Hub International Appoints Vice President Of AI Sales Innovation
- Messagepoint Announces MARCIEAssist™, First Agentic AI to Automate CCM
- Hippo Announces AI Service Representative Hannah to Deliver Faster, Effortless 24/7 Customer Service


