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Ushur Launches Voice-Guided Experience for Synchronized Voice and Visual Customer Interactions in Regulated Industries
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GenAI Capabilities rolled out to 100% of Manulife’s Workforce with 75% Engagement Rate
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Leading U.S. Insurer Awards Verint $4.5 Million Contract to Deploy AI-Powered Bots
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Wind Tre successfully conducts the transformation of its customer engagement program with the support of Capgemini
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Accenture Acquires Unlimited to Further Bolster its CRM and Customer Relevance Capabilities
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Re-think, Re-set, Re-engage: KRGinsure
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Players Health Launches Breakthrough Sports Insurance Product on Socotra’s Modern Policy Core Platform
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Insurance Customers Look to Cut Insurance Spending Due to Cost-of-living Concerns
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Insurance Carriers Continue Enhancing Mobile Channels to Engage Users
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Health Gorilla and Optimity Partner to Enhance Carriers’ Risk Assessment, Customer Engagement
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J.D. Power Launches Real-Time Auto Insurance Customer Loyalty Tracking Capability
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EIS Coretech Solution Accelerates Digital Transformation for Life and Annuity Insurers
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Apollo welcomes Edwina McKennon as Broker Engagement Manager
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Tier1 acquires Alessa compliance and financial crime prevention software solution
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IMS Launches Telematics App Development Framework
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New IMS Engagement Toolset Helps Insurers Improve ROI on UBI
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Global Commercial Vehicle Insurance: Why Insurers Need Telematics for Profit
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Three Moments of Truth that Make or Break the Customer Experience
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Guidewire Announces Hi Marley as New Solution Alliance Partner to Improve Engagement
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Sapiens Partners with SPLICE Software to Automate Customer Communications
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U.S. Auto Insurance: Increase Engagement With Personalized Advice Programs
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AI-Powered Insurmi Secures Funding to Modernize How Insurers Engage Customers
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League Introduces Category-Defining Health Benefits Experience, HBX™
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Aon and Hi Marley form strategic alliance to boost engagement between insurers and their customers
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C-Suite Must Engage an Emerging Powerful Group of Stakeholders with a New Approach to Leadership
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Controlling and Engaging Policyholders With Enhanced Risk Mitigation
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Success for Insurers in the Emerging “Post-Digital” World Will Require Enhanced Customer Engagement Through Personalized, Real-Time Offerings
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Insurance Companies Falling Short on Digital Customer Engagement
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Employee Engagement a Top Concern Affecting Customer Experience
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ORBiT Day marks ‘big pivot’ towards KYC
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Enhancing the P&C Insurance Policyholder Journey Through Deeper Engagement
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Sapiens to Enrich Digital Engagement Platform Through Partnership with EasySend
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Engagement in Insurance: A ‘Channelless’ Strategy
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ISI and Invoice Cloud Partner for Improved Digital Customer Engagement
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Majesco Announces Partnership with eGain
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Life Insurance At A Crossroads: New technologies will change the way how insurers operate and engage consumers
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When it comes to Social ‘Engagement’, are we asking the wrong questions?
