-
Crawford Technologies Announces the Availability of IntelliMerge PRO
-
Ushur Launches Voice-Guided Experience for Synchronized Voice and Visual Customer Interactions in Regulated Industries
-
Accenture Acquires Advanced AI Technology to Help Communications Companies Accelerate Autonomous Network Journeys
-
Messagepoint Acquires Sefas
-
New Research Details How Communication Behaviors Impact Insurance Carrier Claim Cycle Time and Customer Outcomes
-
Crawford Technologies’ Digital Transform Engine Version 5.9 Delivers Enhanced Operational Speeds
-
Trufla and Clementine Break the BMS Barrier with Seamless Email-to-Activity Automation
-
ACORD Launches “GRLC Generation 2.0” Data Standards to Support Digitalization Throughout Global (Re)Insurance Industry
-
Crawford Technologies Sets a New Benchmark for the Delivery of Transactional Customer Communications
-
Unlocking the Best Path: Three Approaches to Effective Customer Communications Management
-
Wow Your Customers with On-demand Omnichannel Communications
-
Modernizing Customer Correspondence in Insurance
-
Crawford Technologies Partners with Docuvela On CCM Cloud Solution
-
Crawford Technologies’ New Digital Transform Engine Version 5.6 Supports the Creation of Clear, Understandable and Compliant Communications
-
Messagepoint Recognized For Artificial Intelligence Excellence
-
Crawford Technologies Partners with PossibleNOW to Give Greater Control Over Communication Preferences and Delivery
-
CPM Solutions Must Balance Personalization and Privacy: Madison Advisors Report
-
PacificSource Health Plans Elevates Member Communications with Quadient
-
Relay Using A.I. to Help Brokers Explain Cyber Insurance to Clients
-
Messagepoint Expands Digital Channel Options for Personalized Customer Communications
-
New Research Uncovers the Importance of Fast Time to First Contact for P&C Claims
-
Crawford Technologies’ New Digital Transform Engine Version 5.2 Streamlines Creation of Customer Communications
-
SCM Leveraging RingCentral to Support Its Mobile and Hybrid Workforce
-
Mailtropolis Chooses Quadient Impress to Automate Transactional Mail Capabilities
-
Four steps for improving insurance policyholder customer experience
-
Trufla Technology now offering their truMobile platform for free to all brokers
-
Quadient and Duck Creek Technologies Expand Joint Offerings to Include Insurance Policy Communications
-
Improving Customer Communication and Targeting Among Most-Piloted Capabilities for Life/Annuity/Benefits Insurers
-
Crawford Technologies Introduces AccessibilityNow® Validator
-
Modernizing Customer Communications: Customer Expectations in a Digital World
-
Quadient Partners with UiPath to Further Enhance and Automate Omnichannel Customer Communications
-
Three Customer Experience Trends Transforming Insurers’ Customer Communications
-
Auto Insurance Customer Satisfaction Stalls Despite $18 Billion in Premium Relief
-
Personalization will be Key to the Post-pandemic Customer Experience Journey
-
Messagepoint Awarded Two Patents for Content Variations Control in Customer Communications Management
-
Most Canadians unlikely to recommend their insurance companies
-
Aviva Canada Selects Cogito and Five9 to Drive Empathic Interactions in its Contact Center
-
Heartland Farm Mutual Now Offering Customers Real-Time Texting Capabilities To Communicate With Reps
-
Taking Customer Communications to a New Level
-
Messagepoint Enhances Messagepoint Connected to Enable Highly Personalized and Scalable Interactive Customer Communications
-
Smart MailHub Addresses Work From Home Challenges in Large Organizations
-
New Digital Communications in Insurance: Options for Prospects, Producers, and Policyholders
-
Messagepoint Expands into Asia-Pacific Region to Meet Growing Demand for Modernization and Content Optimization in Customer Communications
-
Digital Communications in Insurance: Managing the Expanding Options
-
Data and Personalization: How Brokers Can Drive Value With Customer Marketing
-
Messagepoint Launches Rationalizer
-
Sapiens Partners with SPLICE Software to Automate Customer Communications
-
The Top Technology Priorities for Large Commercial Brokers
-
Are Paper Pink Slips ‘Outdated Technology’?
-
Insurer Communications with Customers: A Whole New World
