Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Devastating wildfires and intense thunderstorms exacerbate losses for insurers as climate change presses on: Munich ReNatural disaster figures for 2025 Costliest claims year to date regarding non-peak perils: Wildfires, flooding and severe thunderstorms account for almost all insured losses Insured losses once again above the US$ 100bn mark; total global losses lower than the 10-year average Hurricane Melissa ...
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News and Articles
- Devastating wildfires and intense thunderstorms exacerbate losses for insurers as climate change presses on: Munich Re
- Fully Digital Claims Processing Drives High Customer Satisfaction, but Many Customers Still Use Multiple Channels: J.D. Power
- Most Consumers Would Switch Insurance Carriers After a Poor Claims Experience: Survey by InvoiceCloud Research
- Aon Launches Claims Copilot, Bringing Together Expert Advocacy and Advanced Technology for better client outcomes
- BCAA Data Reveals Top Winter-Season Home Claims and How to Prepare for Them
- UK-based Davies to Acquire SCM Insurance Services
- ManageWare Introduces Claims Admin Technology Ecosystem to Drive Efficiency, Minimize Integration Costs
- Aon Launches Specialist Claims Solutions to Help Insurers Drive Profitability in a Volatile Market
- Introducing DXC Assure Risk Management: AI-Powered Claims Solution for Self-Insured Organizations
- Triple-I Study Shows Whisker Labs Ting IoT Fire Safety Solution Reduces Fire Damage Claims
