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Canada Wins the Gold in Moving Government Services Online, 2002 Annual Global Accenture Study Shows
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Manulife Bank launches Secure View – free account aggregation solution for Internet Banking clients
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Claim Service Found to Play an Important Role In Making Insurance Purchase Decisions
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The Small Business Broadband Boom
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Manulife Financial and IBM Sign Largest IT Services Contract in Canadian Insurance Industry
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InSystems Calligo Enterprise 4.1 Enables Enterprise Scalability, Deployment and Personalization
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Insurance Internet Innovation Award
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Canada Life™ Helps Clients Achieve More through CLSI
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SINKING HOPES
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Web Conferencing Hopes to Build on 2001
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Traditional Banks Extend Internet Banking Domination
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Gartner Survey Shows Insurance Carriers Looking to Business Process and Technology Outsourcing
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Merit Award Winners Announced at e-Content Industry’s Annual Gala Dinner
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KANA Study Reveals That Tracking and Leveraging Customer Histories is Critical to Providing High Levels of Customer Satisfaction
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Manulife USA and CSC Debut New E-Commerce Capabilities
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Tillinghast – Towers Perrin Study Shows Life Insurance Executives Committed to Shareholder Value, but Struggling With Managing It
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Study Amplifies the Need for Highly Scalable eCRM Solutions to Support Rising Customer Traffic Across All Points of Contact
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Taking Internet CRM to the Next Level
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Canadian Financial Services Industry Creates Council to Coordinate Work on Issues of Common Interest
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The Manulife Bank to offer online account aggregation solution from OnX
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IBM Canada Builds International Solutions Centre for Insurance Industry at University of Waterloo
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Manulife Financial and IBM sign IT outsourcing MOU
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Ernst & Young E-Business Risk Survey Finds Significant Number of Canadian Businesses Cannot Recover From a Computer Failure Fast Enough
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Latest Insurance Carrier Scorecard Reveals Continued Internet Channel Emphasis On Automotive Sector, E-Servicing
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The Dominion of Canada General Insurance Company and CGI Renew Ties – Sign Five-Year Commercial Property Lines Outsourcing Contract
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New e-Business report helps Technology Vendors understand the business challenges facing Financial Services Firms
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The Year of the Supplier
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Data Reliability: The Foundation for Successful Enterprise Applications
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The Data Warehousing Institute’s Recent Study Finds High Quality Data is Critical to the Success of Businesses Worldwide
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IBM and DWL Form Global Strategic Alliance to Deliver Unified Business Services Software for Financial Services
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The Industrial Alliance Group Launches a New Secure Internet Site for its Individual Annuities Clients and Representatives
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InSystems Chairman & CEO Named Among 100 Most Powerful People in the Insurance Industry
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DWL Announces the Next Release of DWL Insurance™ for Group Life and Health
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AXA France Selects InSystems Calligo as Strategic Platform for Web-based Document Automation
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Insurers See Mixed Results For New Technology Investments, But Remain Optimistic, According to New Tillinghast Survey
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Seven Steps to a Successful Mobile Deployment
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Websites Missing Mark on Customer Service
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INFORMATION INTEGRATION
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New single-window OmbudService announced for financial services sector
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Use Internet Technology to Enhance Existing Relationships
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Cross Selling is In The Technology
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Sun Life Financial set to offer innovative firsts to group retirement plan members
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CSC Introduces CSC CyberCare Global Information Risk Management Line of Service
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Clarica provides customers with Web-based two-way secure messaging
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CSC Survey Reveals Inadequate Information Security Practices Among Companies Worldwide
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Seven key reasons for CRM failures
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PerformaScope™
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Canada Explores EBPP
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CIO Canada, October issue, describes the Web-enabled Agent strategy by Clarica, winner of the 2001 ITX award for Outstanding E-business Strategy.
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Web Conferencing in the Asset Management industry report from kasina