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KANA Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award
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Aviva Canada offers important insurance info on-the-go
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Johnson Inc. Launches New Mobile App
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Sun Life strengthens leadership in workplace wellness
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IBM Signs Technology Services Agreement with The Hartford to Support Business Initiatives
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Eastern Shore Consulting Completes Core System Software Evaluation, Selection, and Procurement Project at COUNTRY Financial
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Industry Leaders Worldwide Embrace IBM Cloud To Transform Business Processes
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SunGard Acquires Stratix Consulting
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Hyland Software addresses how today’s insurance companies can improve customer service and process efficiency
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Gartner Maps Out the Rapidly Evolving Market for Cloud Infrastructure as a Service
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Great-West Life offers enhanced interactive online resource to help plan members achieve retirement savings goals and increase financial literacy
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Asset Managers Without Social Media Strategies Ignore Their Most Loyal Customers
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ACORD and Implementation for Life Insurance: Challenges and Responses
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Pitney Bowes Business Insight Launches MapInfo Manager
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Gartner Says 2011 Will Be the Year of Platform as a Service
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IBM delivers initial phase of Canada’s first province-wide electronic health record system
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30+ CIOs Discuss Impact of Changes in Technology on Insurance Industry at Novarica Council Meeting
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Pitney Bowes Business Insight Releases Portrait Miner 6.0 For Predicting Customer Behavior
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Information Builders Customers Embrace Mobile BI
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Info-Tech Research Group: Successful Collaborative Note-Taking Architectures Require Mapping to the Research Patterns
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Announcing the 2011 ICTA Winners
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IBM Advances Cloud Computing with New Software
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Personal Lines Insurers Embrace Technology in Response to Market and Regulatory Challenges
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Information Builders Launches WebFOCUS Mobile BI
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Dalbar: Universal Life statements trails behind all other industry segments in service quality
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In Watson’s Wake, IBM World Community Grid Registration Skyrockets 700%
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Gartner Forecasts Global Business Intelligence Market to Grow 9.7 Percent in 2011
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Chartis’ use of SAS® analytics helps improve profitability and target new business
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Standard Life launches a series of short videos to help people understand their group retirement statements
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eMarketer: The Future of Smart Mobile Devices
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Gartner Identifies Seven Critical Questions to Ask Before Developing a Social Media Policy
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Business Intelligence Leader SQLiaison Enters U.S. Market and Becomes InEdge
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Worldwide IT Spending Outperformed Expectations in 2010, Reaching $1.5 Trillion, According to IDC’s Worldwide Black Book
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Still Seeing the Shadow: Groundhog Day for Legacy Modernisation (P&C Edition)
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IBM Brings Social Business to the Cloud, Mobile Devices
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IBM Launches $42 Million Cloud Computing Centre in Canada
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Cloud Systems Management Software Gains Momentum with IDC Forecasting Revenues Reaching $2.5 Billion in 2015
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On-Demand Customer Service Evaluation Has Arrived
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Great-West Life helps increase group retirement plan members’ financial literacy with enhanced financial education services
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Compuware Publishes New White Paper, “5 Common Mobile Web Mistakes�and How to Fix Them”
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Gartner Highlights 10 Critical Myths and Realities of Master Data Management
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Gartner Executive Programs Worldwide Survey of More Than 2,000 CIOs Identifies Cloud Computing as Top Technology Priority for CIOs in 2011
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IBM Study: Midsize Businesses Increasing IT Budgets; Investing in Analytics and Cloud Computing
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Gomez: Compuware Publishes New White Paper “Application Performance Testing: From Conception to Gravestone”
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NexJ’s Integrated Agent Desktop will become the primary access point for the day-to-day business activities performed by all agents and customer service representatives of US’ American Family Insurance
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Forrester: Mixed Economic Outlook Shifts Technology Demands
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PwC: A time of transformation for the software industry
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Gartner Says New Relationships Will Change Business Intelligence and Analytics
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Dalbar releases study of Investor Statement Preferences
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SMA: Using Analytics to Improve Customer Communications: A Research Study of P&C in Canada