-
Gartner Survey Reveals CMO “AI Blind Spot” as 65% Expect Role Disruption, Yet Only 32% Say Significant Skill Changes Are Needed
-
Customer Service Leaders Under Pressure to Implement AI in 2026: Gartner Survey
-
Equisoft’s AI-native life insurance platform earns “Luminary” status and xCelent Award across multiple regions
-
Customers largely satisfied with claims service, even as price sensitivity rises: Rates.ca Auto Insurance Study
-
Brands, Retailers Navigating a New Reality as AI Shapes Consumer Decisions Before Shopping Begins: IBM-NRF Study
-
Impact Report 2025 highlights EY Canada’s AI transformation and sustainability across operations
-
Accenture Invests in Alembic to Reinvent Marketing Measurement with Data and Causal AI
-
Half of Enterprises Will Invest in Disinformation Security and TrustOps by 2027: Gartner
-
Two-thirds of Marketing Leaders Say AI Will Dramatically Change Their Role Within Two Years: Gartner
-
Navacord Consolidates Broker Partners Under One National Brand
-
Deloitte Recognizes Canada’s Top Technology Companies As Tech Resilience Powers Cross-Country Innovation
-
Marsh McLennan and its businesses rebrand as Marsh
-
Majority of Consumers Distrust AI-Powered Search Results: Gartner Survey
-
Eleviant Solutions Rebrands as Coventus, Reinforcing Commitment to Innovation and Secure AI Solutions for Regulated Industries
-
CBN Announces 2025 Underwriter of the Year Award Recipients
-
Specialty Program Group Canada Announces Rebrand to Unite MGA Brands Under One National Identity
-
First Onsite doubles public support for animal disaster relief charity
-
Manulife Named #1 Life Insurance Company for AI Maturity by Evident
-
First Onsite unveils sustainability plan to reduce environmental impact
-
ClaimsPro Renames Internal Call Centre Solution
-
Despite Slowing Rate of Increase in Auto Insurance Pricing, Most Customers Still Shopping: J.D. Power
-
EY Future Consumer Index: US consumers rethink brand loyalty as macroeconomic pressure mounts
-
Canadian Broker Network announces 2024 Chairman’s Circle Award Recipients
-
Origin and Cause Unveils Major Rebrand as OCI Group
-
ParioQuantify and MBC Group Unite
-
Canada’s leading network of independent insurance brokers always puts Canadian clients first
-
QuickFacts Celebrates Innovation & Record Growth in 2024
-
GIC Underwriters Leverages Indemn’s Generative AI Agents to Answer Broker Inquiries
-
Crawford Technologies Achieves Strong Growth in 2024 with Customer-centric Innovations
-
lnnSure Highlights Insurance Innovations That Will Advance The Energy Transition
-
Billyard Insurance Group Recognized for Digital Innovation
-
Meet IGN: CMB Group of Companies Rebrands as Insurance Growth Network
-
NJM Insurance Group Ranked by J.D. Power as the #1 Insurer for Auto Claims Satisfaction
-
Crawford Technologies’ New Record-High Net Promoter Score Reflects Exceptional Customer Satisfaction
-
Quadient Secures Landmark Multi-Million Deal with Leading Global Insurer to Drive Customer Communications Transformation
-
A.M. Fredericks rebrands as SWG Specialty Underwriting Services
-
Canadian Broker Network announces 2024 Underwriters of the Year
-
CCIR Releases Report on the Fair Treatment of Customers by Canadian Insurers
-
Majority Prefer Companies Not To Use AI For Customer Service: Gartner
-
Two-Thirds of CEOs View Sustainability as a Growth Opportunity: Gartner Survey
-
Goose Insurance Rebrands In U.S., Launches SmartBunny App
-
Gartner CMO Survey Reveals Marketing Budgets Have Declined in 2024
-
Wind Tre successfully conducts the transformation of its customer engagement program with the support of Capgemini
-
Prioritize Community Resilience Amid Increasing Risk: Co-operators
-
Aviva partners with Nature Conservancy of Canada on conservation and nature-based carbon removal projects
-
Aviva Canada and WWF Canada launch free resource for Canadian businesses to take urgent action to protect biodiversity
-
Best Buy, Google Cloud and Accenture Partner to Create a Better Customer Support Experience with Generative AI
-
Summit Announces $3.5M Investment to Build the Commercial Brokerage of the Future
-
Messagepoint Recognized For Artificial Intelligence Excellence
-
Canadian Broker Network announces 2023 Chairman’s Circle Award Recipients
