Victoria, BC (Feb. 26, 2026) – Acturis, the leading technology provider to the general insurance industry, is excited to announce the launch of its first AI‑powered services for the Canadian market: Propensity to Renew and Contact Import AI.
These services bring advanced automation and predictive intelligence directly into daily broker workflows, helping insurance professionals operate with greater speed, accuracy, and confidence. The launch represents the first step in a broader multi‑year AI strategy designed to transform how insurance is traded and serviced across Canada.
Setting A New Standard For Intelligent Insurance Workflows
Propensity to Renew
Acturis’ Propensity to Renew model uses advanced machine learning to predict the likelihood of a client renewing their policy. By focusing broker attention where it matters most, the tool enables:
- More proactive retention strategies
- Sharper prioritisation
- Improved renewal outcomes
Contact Import AI
Contact Import AI automatically extracts key customer and contact details from emails and documents, seamlessly populating the Acturis Broker Platform. The result:
- Less manual data entry
- Cleaner, more accurate records
- Improved onboarding and servicing efficiency
These capabilities build on proven success in the UK and form the foundation for a new generation of AI‑enabled workflows in Canada.
“We are incredibly excited to bring Acturis’ AI innovation to the Canadian market,” said Gregory Toothe, Managing Director, Acturis Canada. “This launch marks the beginning of a long term commitment to helping brokers operate more efficiently and intelligently. These first services set the stage for what will become a much broader AI offering tailored specifically to the needs of Canadian brokers.”
“As a business, our vision is clear — we are building insurance technology that is faster, smarter, more intuitive and fundamentally more efficient,” said Tony Goddard, CEO, Acturis Platform. “AI is central to that mission. These launches are part of a wider strategy to help brokers process more policies per user, reduce operational cost, and unlock better outcomes for their clients.”
“Our goal is to deliver AI services that have an immediate, practical impact for brokers,” said Gordon Jenkins, Data Science Manager. “Propensity to Renew and Contact Import AI are just the start. We’re already working on upcoming capabilities such as document summarisation, risk ingestion tools, and AI augmented workflows that will help bring even more intelligence and automation into the Acturis platform.”
A Growing Roadmap Of AI Innovation
Acturis is already developing additional AI‑powered services for Canada, including:
- Risk document ingestion for new business and renewals
- AI‑driven document and email summarisation
- Knowledge‑aware AI assistants
- Agentic automation capabilities
These developments reflect Acturis’ long‑term strategy to become an AI‑native insurance platform across global markets, supported by cross‑group leadership initiatives focused on accelerating delivery and embedding AI across core workflows.
About Acturis
Acturis is the leading, award-winning SaaS platform for the general insurance industry working across the UK, Ireland, Canada, France and Poland. Founded in 2000, Acturis has grown over the past 25 years to support more than 50,000 users across over 4 countries. Our cloud-based platform powers brokers, insurers and MGAs across personal, commercial and specialty lines, enabling efficient trading, data-driven decisions and seamless digital workflows. By working closely with our customers and partners, we continue to drive innovation across the insurance value chain. Our work has helped create and shape the insurance market of today — and is defining how it will operate tomorrow. The Acturis platform is part of the Acturis Group. For more information, visit www.acturis.com.
About Acturis Canada
Founded in 2019, Acturis Canada brings the globally recognised Acturis SaaS platform to the Canadian market, tailored to meet local requirements. With deployments across all provinces and a growing team headquartered in Victoria, British Columbia, Acturis Canada supports brokers, carriers and MGAs with advanced solutions for rating, policy administration, claims, and connectivity. Our mission is to deliver rapid ROI through innovative technology and exceptional service.
Source: Acturis
Tags: Acturis, Artificial Intelligence (AI), launch, platform
