Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.
But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.
Latest News:
- Duck Creek Launches Insurance-Native Agentic AI Platform and Unveils New Applications to Transform Underwriting and ClaimsPlatform brings insurance agentic intelligence to deliver transparent, auditable, and extensible decisioning and experiences across core P&C workflows Boston, MA (Apr. 28, 2026) – Duck Creek Technologies, intelligent core of insurance, is pleased to announce the launch of its insurance-native ...
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