A new approach to advancing compliance and key behavioral skills among insurance brokers.
Montreal, QC (Jan. 21, 2026) – Founded by insurance industry professionals, Broker-Intelligence officially announces its launch. This Quebec-based startup introduces an innovative platform that combines artificial intelligence with human expertise to help property and casualty insurance brokerages improve strategic decision-making, compliance and risk management, as well as the development of five key behavioral competencies.
At a time when brokerages are facing growing regulatory pressure, talent shortages, and increasing client expectations, Intelligence-Courtiers positions itself as a strategic partner. Its solution analyzes brokers’ real-world conversations and day-to-day practices, transforming this data into concrete levers for improvement, training, and management.
“The brokerage industry is built on the quality of human interactions. Our ambition is to support firms by making those interactions more consistent, more effective, and more compliant—without dehumanizing the client relationship,” says Luc Ouellet, founder of Broker-Intelligence.
The platform is designed for service teams, sales teams, and managers alike. It enables organizations to:
- identify practice gaps and potential risks,
- support skills development based on real work situations,
- enhance the client experience while meeting regulatory requirements,
- accelerate onboarding and competency development for brokers.
Already being deployed with initial partners, Intelligence-Courtiers is generating strong interest across the industry, particularly among brokerages looking to modernize their practices without increasing operational burden.
“We firmly believe that AI should serve brokers—not the other way around. Our approach is pragmatic and deeply rooted in the day-to-day reality of brokerage firms,” adds Mr. Ouellet.
Broker-Intelligence plans to continue developing its platform over the coming months and to launch new pilot projects with brokerage firms across Canada.
About Broker-Intelligence
Broker-Intelligence is a Canadian company specializing in the analysis of professional practices and skills development in property and casualty insurance. Its platform combines artificial intelligence, conversational analysis, and human support to help brokerage firms improve performance, compliance, and client experience. For more information, visit broker-intelligence.ca.
SOURCE: Broker-Intelligence
Tags: Artificial Intelligence (AI), Brokers, launch, platform, Property/Casualty (P&C) insurance, Québec, startup
