Latest Posts At The Intersection

• The rise of the AI-empowered policyholder: What it means for insurance leaders
  Jul 22, 2026
  By the ReSource Pro Editorial Team — For decades, insurers and intermediaries controlled most of the information flow in the insurance relationship. Policyholders relied on agents, adjusters, and carriers to interpret coverage, explain options, and ...
• Shifting from AI-assisted coding to AI-assisted delivery with IBM Bob
  Jul 15, 2026
  By Neel Sundaresan, General Manager, Automation and AI, IBM, and Michael Kwok, Vice President, IBM Bob & Canada Lab Director — Ever since we introduced IBM Bob, organizations have applied Bob across their development environments, not just to ...
• Insurance Loss Control Services: Scale With Confidence Using An End-To-End Approach
  Jul 8, 2026
  By the ReSource Pro Editorial Team — Growing insurance operations face a common challenge: maintaining underwriting quality while managing increased complexity, costs, and operational inefficiencies. As portfolios expand, organizations must balance ...
• FCA Insurance Brokers: Driving Certificate Efficiency for Scale
  Jul 1, 2026
  Case Study: FCA Insurance Brokers developing a Certificate module with Acturis Canada — Firstbrook Cassie & Anderson (FCA) is a long-established independent brokerage providing insurance and surety solutions to mid‑to‑large organizations with ...