INSURANCE INDUSTRY NEWS

Guidewire Delivers the Open, Secure, and Complete Core Platform for Agentic Insurance
Guidewire has launched a new platform approach to agentic insurance, giving insurers an open, secure, and complete foundation for putting AI to work across the insurance lifecycle. By bringing together the applications, data, workflows, and controls insurers need, Guidewire sets out a practical model for moving from isolated AI experiments to governed agents that improve the speed and precision of insurance decisions and actions. Read more.

Very Few Enterprises Have Realized Transformational Value From AI: Gartner CIO Survey
Only 13% of CIOs reported their enterprise has realized significant or transformational value from AI so far according to Gartner, Inc., a business and technology insights company. While AI use cases have accelerated over the past two years, the likelihood of use case success remains one in five. Read more.

Insurity Challenges P&C Industry To Rethink Who Owns AI
Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, is calling on the insurance industry to rethink who controls the intelligence powering its core operations. Read more.

Acturis, SGI, Wawanesa Earn First CSIO XML Dataset Standards Certification
CSIO congratulates Acturis Canada Inc., SGI CANADA and Wawanesa Insurance on becoming the first members to earn XML Dataset Standards Certification. The certification recognizes their implementation of CSIO's standards for structuring and exchanging insurance data through APIs. These standards help broker and insurer systems interpret data consistently and exchange data in real-time. Read more.

Canadians Are Worried About Critical Illness, But Aren't Protecting Themselves
Canadians are increasingly worried about being diagnosed with a critical illness or condition such as life-threatening cancer, stroke or heart attack, according to a new RBC Insurance survey. But despite growing concern, only 10% of Canadians have critical illness insurance – leaving many financially unprepared. Read more.

Expeflow Launches Governed AI Agents To Catch Document Errors Before They Become Costly
Expeflow is pleased to announce it has launched governed AI agents for document review. The agents help regulated organizations catch errors, gaps and inconsistencies in high-stakes documents before those problems turn into delays, compliance exposure or costly rework. Read more.

Top AI Trends In Infrastructure, IT Operations
As heads of infrastructure and IT operations (I&O) are increasingly being tasked with improving IT operations while enabling AI initiatives across the business, Gartner has identified the top AI trends in this space for 2027. Read more.

Why Controlled Modernization Matters Now
Majesco is pleased to announce its inaugural 2026 Retirement & Pension Strategic Priorities report, which examines how administrators can modernize without compromising control, accuracy, continuity, or governance. Read more.

Sunlife Recognized For Client-Focused AI Innovation
Sunlife is putting digital and AI to work across its business to make customer experiences simpler, more connected and better supported by trusted advice. That enterprise-wide transformation has earned Sunlife two Global Insurance Innovation Awards from The Global Insurer. Read more.

Guidewire To Acquire Hyperexponential
Guidewire is pleased to announce that it has entered into a definitive agreement to acquire hyperexponential, a London-based agentic platform provider of AI-native underwriting and pricing software for commercial lines P&C insurers. hyperexponential brings established trust and scale in underwriting, having powered underwriting decisions for leading global insurers, reinsurers, and MGAs. Read more.

What Does It Take To Age Well In Canada?
Canadians are living longer, but many are not fully prepared for the realities that accompany longer lives, according to the inaugural Longevity Preparedness Index for Canada from Manulife and the MIT AgeLab. Read more.

CAA Launches Property Insurance Coverage Guide
CAA Insurance Company has released a new Property Insurance Guidebook to help homeowners, condo owners and renters better understand property insurance, including what different types of coverage mean, questions to ask about their policy and what to consider before making a claim. Read more.

In the InsurTech Spotlight this week:

PolicyMe
PolicyMe is a new kind of life insurance company – one that is smart, honest & personalized. We provide a platform for customers to get life insurance advice in 5 minutes under a convenient and “pressure-free” environment. Once users get a recommendation, we help them compare policies & apply online, saving them money and hassle along the way Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Estate Planning Associate (Financial Security Advisor)
RBC Wealth Management Financial Services
Montreal, QC

From Doug The First Phase of My Insurance Career My insurance career unfolded in two discrete phases, first at IBM Canada from 1969 until 2000, working entirely with insurance, then at Insurance-Canada.ca until now. In the early years, the focus was on computer hardware, which was developing in all areas – mainframes, small systems, personal computers, terminals, workstations, storage, printing, telecommunications and related systems software. Many Canadian P&C insurance companies used IBM's PACIS, a policy administration and claims system with relatively advanced functionality. But it was never enhanced to support online processing in the 1970s. Other systems emerged, most notably PMS in Canada. The transition to online drove the adoption of green-screen terminals in business units. Richer and faster telecommunications functions enabled insurers to extend their systems to branch offices, even placing terminals in brokers' offices. As company computer networks and broker management systems developed, interest in exchanging data led to the formation of CSIO and CLIEDIS to develop standards. Then the Internet introduced websites and email, creating new digital ways to communicate. Employees using email at home pushed many smaller insurance businesses to implement email for communications with customers, suppliers and partners. Websites represented a new way to market insurance products, emphasized by the first publicly available comparative quoting system, launched by Kanetix in October 1999. The century ended. I retired from IBM, ending that phase of my career. Six years earlier Patrick Vice had inspired the birth of Insurance-Canada.ca, he and I being two of the five founders. One of the first insurance websites in Canada, it inspired me to move into Phase 2 of my career ... Doug Grant, CIP Partner Insurance-Canada.ca