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JUNE 30, 2026

INSURANCE INDUSTRY NEWS

AI Is Everywhere In Insurance, But The Real Race Has Just Begun: Earnix
Earnix has released its fourth annual Insurance Trends Report, which reveals that AI integration in insurance is now near-universal. Yet much of this progress is still happening through targeted, function-specific improvements rather than fully connected, enterprise-wide decisioning. That gap between adoption and operational impact is now the defining challenge of 2026. Read more.

Canada's Next Phase Of Growth To Be Driven By AI, Digital Technologies: BDC
Canadian small- and medium-sized enterprises could unlock billions in economic growth if more firms reached the digital and AI maturity of the country's top-performing SMEs, according to a new study from the Business Development Bank of Canada. The challenge is no longer awareness—it's execution. Moving from adoption to results now separates leading economies. Read more.

Tips For Using AI In Financial Planning: Manulife
Artificial intelligence is everywhere, yet some of us just use it for basic internet searches. But it can do so much more, especially when it comes to financial planning. Manulife is sharing tips to help you use AI safely and smartly when it comes to your money. Read more.

CFOs Risk Falling Behind Without A Scalable AI Strategy: Gartner
CFOs must stop treating AI as a collection of tools and use cases as they develop systems that allow AI to be productive at scale, according to Gartner. Finance leaders risk falling behind “breakaway firms” that are already generating outsized gains from AI by changing how they invest, govern, organize data and enable their teams. Read more.

Employers Must Address Fear Of Obsolescence As AI Reshapes Work
Employers face a growing challenge as artificial intelligence reshapes how work is done, with new research from WTW highlighting a rise in the 'fear of becoming obsolete' among employees. Read more.

Consumers Want AI Shopping Help, But Not AI Purchase Decisions: Survey
As brands race to invest in agentic commerce, consumer willingness to let AI make purchase decisions topped out at 11% across lower-stakes categories, such as personal care and household supplies, according to Gartner. The findings suggest consumers are more receptive to AI shopping tools that support discovery and research than those that make purchase decisions on their behalf. Read more.

Modernization Critical For Retirement & Pension Adminsitration, Pension Risk Transfer
Majesco is pleased to announce the release of a new thought leadership report highlighting how member demographic shifts, regulatory pressure, cyber threats, and converging pension–insurance–PRT ecosystems are turning modernization into a strategic and operational mandate for public-sector, private, and multi-employer retirement organizations. Read more.

Cyber Incidents In Construction Lead To Significant Downtime: QBE
Ransomware is considered the most significant cyber threat to the construction industry, as increased adoption of digital tools and AI-driven systems expands the cyber-attack surface across the sector, warns a new report by global business insurer QBE. Read more.

Lessons From Data Center Claims: Zurich Podcast
As data centers grow in scale, speed and complexity, the risks driving claims are evolving just as quickly. Zurich North America has released the second episode of its Future of Risk podcast, “Lessons from data center claims.” Read more.

Understanding Claims Closed Without Payment: III
Insurance claims may be closed without payment for a variety of legitimate reasons. But claims closed without payment are not synonymous with denied claims, and neither should be automatically interpreted as evidence of improper claims handling or an unwillingness to pay covered losses. Read more.

WTW Acquires Redefind To Strengthen Digital Asset Protection Offering
WTW has announced its acquisition of Redefind, an end-to-end web-based platform, designed to facilitate access to insurance products for crypto and digital assets.This investment reflects WTW's long-term strategy to expand into next-generation protection solutions for clients exposed to digital finance, crypto ecosystems and tokenised asset environments. Read more.

Tips To Prepare For Wildfire Smoke At Home
With wildfire smoke becoming a national health issue, the Intact Centre on Climate Adaptation has released a new, easy-to-follow guide to help Canadians reduce smoke exposure in their homes. Read more.

Ontario Auto Insurance Overhaul Leaves Vulnerable Injured Patients Exposed
Ontario's auto insurance overhaul takes effect July 1st and represents one of the most significant restructurings of the accident benefits system in years. Those least able to absorb the impact are injured Ontarians who will face real financial strain and hard choices. Read more.

IBM Commits Billions To Quantum Computing
IBM has announced a substantial investment in quantum computing over the next five years to accelerate its quantum roadmap beyond delivering the world's first large-scale, fault-tolerant quantum computer in 2029. Read more.

More Canadians With Previous Health Conditions Can Now Qualify For No-Medical Life Insurance
Foresters Financial is pleased to announce it has expanded its simplified issue underwriting to help Canadians who are living with conditions such as cancer in remission, managed diabetes or a past cardiac event to access meaningful life insurance coverage. Read more.


The Intersection: Insurance-Canada.ca Blog

What's going through the Intersection
of insurance and technology?

Climate Adaptation More Than Covers Its Cost
By Mekala Krishnan, et al, McKinsey
New research finds that the business case for climate adaptation is compelling: it's a strong buy based on the return on investment. Yet significant protection gaps remain today, even before considering prospective climate change. Closing these gaps and protecting against future warming will require concerted and coordinated action to safeguard assets, essential services, economic activity, and livelihoods. Read more.


InsurTech Spotlight

In the InsurTech Spotlight this week:

Zensurance
Zensurance is an online commercial insurance brokerage obsessed with making the process of purchasing small business insurance simple and fast. With a strong focus on technology, and a national footprint, Zensurance has enjoyed phenomenal growth since its founding in 2016. Learn more.

Calling all InsurTechs! Click here to participate.


Insurance Works

Featured job opportunities:

Insurance & Risk Management Analyst
City of Brantford
Brantford, ON

Financial Security Advisor, Insurance
RBC Insurance
Montreal, QC


Canada's source for insurance information, products and services


From Doug

Autonomous trucking in Canada is moving from closed-course testing to fully driverless commercial routes, today focusing on localized middle-mile routes.

Motivation comes from the cost of human drivers, their associated regulations and compliance, driver shortages, and safety concerns.

Transport Canada is consulting with the provinces on a national framework supporting connected and automated vehicles.

Some examples of progress:

Alberta approved a multi-year pilot program in 2025 that allows Level 4 autonomous trucks to operate between Calgary and Edmonton.

Ontario launched a more limited pilot in early 2026 on Highway 401 between Toronto and Windsor.

In Alberta, Aurora Innovation has been testing autonomous trucks operating between transfer facilities near Calgary and Edmonton since mid-2025. For now, there are safety drivers on board – but remotely monitored driverless runs are planned for late 2026.

In Ontario, Kodiak Robotics is testing autonomous-capable Freightliner trucks along the 401 with safety drivers aboard for data collection to inform future provincial regulations.

Gatik and Loblaws have focused on the “middle-mile” segment, running fully driverless box trucks between Loblaw warehouses and retail locations in the GTA. They planned 20 trucks in 2025 and 30 more in 2026, initially with safety drivers before a transition to driverless operations, serving over 300 Loblaw stores.

Kodiak AI is piloting autonomous log-hauling in Alberta, marking the company's entry into the forestry sector, hauling raw timber from remote forest sites to a West Fraser processing facility.

Autonomous trucking in Canada will continue to slowly expand – just one more of the trends influencing the future of insurance.

Doug Grant, CIP
Partner
Insurance-Canada.ca

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to technology and innovation in the Canadian insurance industry and marketplace. Subscribe here or view past issues.

If you would like to recommend an item for inclusion – with a focus on technology in insurance relevant to the Canadian Property & Casualty insurance industry – please contact info@insurance-canada.ca.

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