INSURANCE INDUSTRY NEWS

Moment Of AI Truth For P&C Insurance: Capgemini
Property & casualty insurers face a widening competitive divide, with only 10% of the industry successfully scaling AI, while others struggle to capture meaningful benefits, according to the Capgemini Research Institute's 2026 World Property & Casualty Insurance Report. Read more.

New Mandate For Tech Leaders: Deloitte Study
Deloitte's 2026 Global Technology Leadership Study finds that the role of technology leaders has fundamentally transformed, but most enterprises are not yet equipped to keep pace. Read more.

TD Insurance Launches New Virtual Assistant
TD Insurance has announced the release of its first client-facing generative AI-powered chatbot, the TDI Virtual Assistant, designed to make it simpler and more intuitive for users to connect with TD Insurance – providing responses and insights through conversational, plain-language interactions. Read more.

Verisk Brings Analytics, Generative AI Capabilities Directly Into Anthropic’s Claude
Verisk is pleased to announce its trusted insurance analytics are now available in Claude, Anthropic's family of AI models, through standardized Verisk Model Context Protocol (MCP) connectors, enabling insurance professionals to access insights conversationally within a secure, governed environment. Read more.

Marsh Alpha Sets New Standard For Claims
Marsh Risk has announced that its Marsh Alpha directors & officers insurance facility now offers unlimited claims on a single, unrelated basis as standard – the first insurance solution of its kind to offer an 'any one claim' benefit to all commercial clients globally. Read more.

IBM Consulting Expands AI Capabilities To Accelerate Enterprise Transformation
IBM is pleased to announce new capabilities delivered through IBM Enterprise Advantage, a first-of-its-kind asset-based consulting service that helps clients build and operate their own hybrid-AI platforms. Read more.

Autonomous Business & A.I. Layoffs Create Budget Room Without Delivering Returns: Gartner
Among organizations piloting or deploying autonomous business capabilities, approximately 80% report workforce reductions, according to a survey by Gartner. However, those reductions do not appear to translate into a return on investment. Read more.

ServiceNow, Accenture Launch Engineering Program To Scale Agentic A.I. Across The Enterprise
ServiceNow, the AI control tower for business reinvention, and Accenture are pleased to announce a forward deployed engineering (FDE) program to help enterprises take agentic AI from enterprise pilot to production at scale. Read more.

Applied Rating Index Q1 2026 Results
Applied Systems has announced the first-quarter results of the Applied Rating Index™, the Canadian insurance industry's premium rate index. In Q1, average premiums for both Personal Auto lines and Personal Property lines increased year over year. Read more.

Closing the Insurance Protection Gap: Majesco
Majesco is pleased to announce the release of its latest annual consumer research report, which uncovers a growing disconnect between how consumers perceive risk and how prepared they feel, highlighting significant protection gaps across lifestyle, financial, and safety/security risks, which different insurance products can help to address. Read more.

Awareness Of Climate Risks Climbs, But Many Canadians Have Yet To Adapt
New national research from Desjardins Insurance shows Canadians are increasingly aware that climate-related weather events could threaten their homes and vehicles. But despite the acknowledgement they could expect real damage to their property, there's also a growing gap between awareness and action, meaning millions could be unprepared for the next severe weather event in their region. Read more.

Canadians Unprepared For Disasters
As wildfires, floods, and extreme storms intensify across Canada, a new survey from First Onsite Property Restoration finds that most people are not ready for them, and only one-quarter of Canadians have an emergency kit prepared. Read more.

Valebrook, Jones DesLauriers Partner To Expand Commercial Insurance Platform
Valebrook Family Office Inc. is pleased to announce a strategic partnership with Jones DesLauriers Insurance Management Inc., a Navacord company, to support the growth and expansion of a commercial insurance platform across North America. Read more.

Specialty Insurance Rates Soften Faster Than Expected: WTW Survey
Specialty insurance market rates declined in 2025 and for January 1st renewals, with the pace of change exceeding expectations in the published forecasts by both brokers and insurers, according to WTW's Specialty Insurance Marketplace Survey. Read more.

In the InsurTech Spotlight this week:

Foxquilt
Foxquilt is a leading North American Insurance Technology company focused on providing small business insurance through a seamless, embedded distribution model. Foxquilt develops, underwrites, and distributes a complete line of its own commercial insurance products in the United States and Canada. The company uses a combination of data analytics and artificial intelligence to recommend the best insurance coverage and price to meet the individual needs of its small business customers through brokers, agents, and enterprise partners. Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Cloud Automation Engineer
Gore Mutual Insurance
Cambridge, ON

Senior Manager of Finance
RTOERO
Toronto, ON

From Doug The End of the Annual Insurance Policy I recently read an article which posited that a shift away from the conventional annual insurance policy is already underway, and that the advent of autonomous agents and the rise of zero-latency risk syndication are two key enablers. With risk data that is relevant to an insurance policy increasingly available instantly, the policy can be continuously underwritten by autonomous agents. Those risks exceeding defined policy parameters could be instantly syndicated. To help me explore, I decided to use my travel insurance as a test case. Although we could insure each trip individually, we chose an annual policy with unlimited trips of up to 15 days, with a per-day top-up required for longer trips. The top-up may require confirmation of health conditions. How might an open-ended policy differ then from what I have now? • No expiration date – is regulatory approval required? • Notice of changes to terms and conditions – can this be done today? • What else? I can see some benefits to both the insurer and the insured. But some questions remain about open-ended policies: • Are there examples of open-ended policies today? • What would be the major changes (both benefits and issues) to the various parties (insurers, MGAs, brokers)? • How likely is this to be significant in the next decade? • What am I missing? Doug Grant, CIP Partner Insurance-Canada.ca