INSURANCE INDUSTRY NEWS

MyChoice Launches Canada's First Auto & Life Insurance App On ChatGPT
MyChoice, a Canadian insurtech focused on improving submission quality and underwriting confidence across broker and carrier channels, has announced the launch of its insurance shopping application within ChatGPT, enabling users to explore auto and life insurance through a conversational interface. Read more.

Travelers Launches A.I. Claims Intelligence Tool
The Travelers Companies, Inc. is pleased to announce the launch of Claim Insights, a new AI-powered capability for customers within Travelers' proprietary risk management information platform, e-CARMA®. Read more.

Data Paradox As Enterprises Face Data Errors Despite Push For A.I. Modernization
A new analysis by MindBridge, a leader in financial intelligence, reveals that undetected errors and poor data quality are quietly eroding business profitability, even as CFOs are increasingly looking at implementing AI to stop the financial damage. Read more.

Enterprises Are Rushing Into GenAI Without Security Foundations
Organizations are quickly adopting GenAI and Agentic AI, but a new research report by OpenText and the Ponemon Institute reveals that many are doing so without the governance and security foundations needed to manage the attendant risks, highlighting a growing challenge for the industry. Read more.

A.I. Ambitions At Risk As Enterprises Fail To Fully Realize Cloud Value: NTT DATA Study
A new report from NTT DATA reveals that as AI increases cloud dependency, investment levels are not aligned, with just 14% of organizations reaching the highest level of cloud maturity, despite nearly two decades of cloud adoption. Read more.

BDC Launches LIFT To Get Canadian SMEs Off The AI Sidelines
Less than one-third of Canada's small business owners say their organizations used AI in 2025 – but those businesses were measurably more productive than the ones that didn't. In response, BDC has launched a new initiative to help close the widening gap by giving entrepreneurs a practical path to adopt AI and compete in a more demanding economy. Read more.

Duck Creek Launches Agentic Product Configurator
Duck Creek Technologies is pleased to announce the launch of its Agentic Product Configurator, an AI-powered agentic solution that redefines how insurers design, build, and deploy products, helping carriers greatly reduce implementation timelines. Read more.

Sedgwick Launches Omni &ndasdh; A Fully Integrated Digital Ecosystem For Claims
Sedgwick has officially introduced Omni, the company's fully integrated, proprietary digital ecosystem for claims and risk management, which brings together Sedgwick's industry-leading data set, artificial intelligence and machine learning capabilities to deliver best-in-class outcomes, frictionless experiences, and unmatched insights for clients. Read more.

Deloitte Launches Google Cloud Agentic Transformation Practice
Deloitte is pleased to announce a major expansion of its alliance with Google Cloud by establishing a dedicated, end-to-end agentic transformation practice, incorporating market-leading Google Cloud technologies – including Gemini Enterprise – to help power industry and sector transformation. Read more.

Coalition, Allianz Commercial Expand Strategic Global Cyber Insurance Partnership
Allianz Commercial and Coalition have announced a transformative strategic agreement under which Allianz will transition its commercial cyber insurance business to Coalition, combining the unique strengths of both companies for business customers around the world. Read more.

AI Emerging As Benefits Decision-Making Tool
Artificial Intelligence search tools are now a part of how of some workers are making employee benefits decisions, as inflation drives up the cost of living, according to a new study from The Hartford. Read more.

Physical A.I. A High Priority For Organizations
The Capgemini Research Institute has published a new report on “Physical AI: Taking Human-Robot Collaboration To The Next Level,” which explores the impact of physical AI on robotics and the value it could unlock for businesses. Physical AI marks a shift in robotics from automation to autonomous action in the real world. Read more.

Humania Transforms Compliance With Koïos Intelligence
Koïos Intelligence is pleased to announce that Humania Assurance has selected its AI-driven platform, Olivo, to automate quality assurance and regulatory compliance across its life insurance workflows. Read more.

Safety Benefits Stack Up From Driver Assistance Features: IIHS
The safety benefits from features like automatic emergency braking, lane departure prevention and high-beam assist stack up as multiple systems are bundled together and updated versions deliver better results, according to a new study. Read more.

Wildfire Risk, Smoke Concerns A National Issue
Marking the 10-year anniversary of the Fort McMurray wildfire, First Onsite Property Restoration is sharing new insights into how Canadians think about wildfire risk today, with recent survey data revealing growing concern about wildfires and smoke nationwide. Read more.

Where Do We Stand On Wildfire Risk And Preparedness 10 Years After Fort McMurray?
As Canada marks the 10th anniversary of its costliest and most devastating natural disaster, IBC is raising awareness about ongoing wildfire risk across the country and renewing its call for solutions to help prevent disasters of this scale in the future. Read more.

BMO Partners With Quantum Industry Canada
BMO is pleased to announce new partnerships with Quantum Industry Canada and the Chicago Quantum Exchange, strengthening the bank's engagement with leading quantum research, industry and policy organizations. BMO also launched a new podcast series to explore how organizations are approaching the application of quantum computing and artificial intelligence across their businesses. Read more.

In the InsurTech Spotlight this week:

BeneOffice
BeneOffice Canada is a complete Employee Benefits Brokerage Office Technology platform to assist insurance brokers in selling, servicing and renewing employee benefits programs. Our InsurTech software enhances the flow through of transactions, improving financial outcomes for customers, brokers and insurance carriers. We help you to do more in less time in order to create and leverage a greater overall insurance experience Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

LLQP Life Insurance Advisor
Specality Life Insurance
Remote (WFH)

Personal Lines Manager - Personal Lines Insurance
Armour Insurance Brokers
Mississauga, ON

From Doug Sharing Personal Data Like most, I have always shared some personal data with my insurer to obtain personal insurance. For the industry itself, sharing data is far from new: in the 1970s, I observed an underwriter searching through microfiche for claims history shared by insurers. Data such as driving infractions – stored by parties outside of the insurance industry – has long been used by insurance. Over time, innovations in communications (internet, APIs, cloud) as well as data gathering (sensors) and creation (mapping of flood zones, unstructured data) have enabled access to more information. Common across underwriting and claims processes, there is little option for me to consent. The benefit of data sharing to insurance organizations centres around more precise underwriting, fairer claims settlement, and (in part driving the first two factors) better fraud detection. Data Sharing And Consent Data of a more personal nature can advance those same benefits. An auto insurer may offer a lower premium if my driving behaviour is better than they would otherwise expect of me. I must consent for that data to be shared. Some insurers or middlemen in some jurisdictions have made this personal data available to other insurers in a pool for marketing and quoting purposes. Was there consent for this level of sharing? In a world of more data and more capability to share, a growing question concerns management of consent for the sharing of “personal” data. Doug Grant, CIP Partner Insurance-Canada.ca