INSURANCE INDUSTRY NEWS

Coalition Launches Its Innovative, Market-Leading Active Cyber Policy In Canada
Cyber insurance provider Coalition has launched its new Active Cyber Policy in Canada. The revamped policy offers expanded protection for Canadian organizations facing faster-moving ransomware attacks, AI-enabled fraud, growing regulatory scrutiny, and supply chain disruptions, while providing clear financial incentives for businesses that invest in proactive risk management. Read more.

iPipeline Launches AI-First Digital Platform for Life, Annuities and Wealth
iPipeline®, a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industry, is pleased to announce the launch of its AI-first digital platform for life, annuities, and wealth, designed to help carriers and their distribution partners bring products to market faster and deliver smarter, more personalized experiences. Read more.

Capgemini, Microsoft Partner To Facilitate Digital Transformation With Integrated Sovereignty Solutions
Capgemini is pleased to announce it is building on its strategic partnership with Microsoft to offer clients a comprehensive, fully integrated, managed cloud service model designed to embed sovereignty, compliance and business continuity into every stage of digital and business transformation. Read more.

Brio Insurance Selects Acturis Canada To Power Next-Generation Digital Operations
Brio Insurance, a Manitoba-based brokerage known for its personalized approach to insurance, is pleased to announce its partnership with Acturis, the leading SaaS technology provider for the general insurance industry. Read more.

Customer Service Leaders Under Pressure to Implement AI in 2026: Gartner Survey
Customer service and support leaders are facing increased executive expectations to invest in AI, according to a survey by Gartner, Inc. More than 90 percent of service and support leaders surveyed reported pressure from executive leadership to implement artificial intelligence – marking a sharp increase in urgency for AI‑enabled transformation. Read more.

Millennium Selects Ultrassure To Deploy Contract Intelligence AI For Insurance Operations
Ultrassure is pleased to announce that it has been selected by Millennium Insurance to deploy its contract intelligence platform across the insurer's operations. The engagement introduces AI-supported tools into core workflows, helping underwriting, claims, and legal teams navigate complex agreements with greater precision, consistency, and speed. Read more.

Unpacking Views On Fraud In Insurance: Aviva
Canadians are concerned about fraud in the insurance industry, from the threat on a personal level to the industry-wide costs resulting from staged collisions, inflated claims, and more, according to the results of a new survey commissioned by Aviva and conducted by Nanos Research. Read more.

QuickFacts Launches In Québec To Support Brokers’ Access To Underwriting Information
QuickFacts is pleased to announce the launch of its personal lines offering in Québec, with the ambition of simplifying brokers' work. As a tool for brokers, built by brokers, QuickFacts brings the power of comparative rating to the product level. Read more.

IBAC Introduces CAIB New Edition 1.0 To Modernize Insurance Broker Education
The Insurance Brokers Association of Canada is proud to announce the official launch of the new and improved Canadian Accredited Insurance Broker program. Read more.

Billing-as-a-Service Costs Less Than In-House
Insurity, a leading provider of cloud-based software for property & casualty insurance carriers and MGAs, has announced major advancements to its Billing-as-a-Service platform, establishing it as a lower-cost model for billing than running operations internally. Read more.

Brokers Favour Digitally Advanced Insurers
How London Market insurers harness new digital technology to improve speed, integration and ease of doing business, is a major determinant on where brokers place their business, according to new research from Guidewire. Read more.

Beazley Announces Acquisition Of kWh Analytics
Beazley, the leading specialty insurer, is pleased to announce it has reached agreement to acquire kWh Analytics, a US renewable energy MGA. kWh Analytics will be embedded into Beazley's Marine, Accident & Political Risks team. Read more.

Irish InsurTech Kayna Raises Funds To Expand
Kayna, the award-winning embedded insurance infrastructure platform, is pleased to announce it has closed a € 1.5M seed funding round, welcoming three new investors in this latest round as the company moves ahead with major market development plans for the United Kingdom and United States. Read more.

Weave Unveils RPA-Powered Dental Insurance Eligibility
Weave, a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, is pleased to announce Weave Insurance Eligibility. This advanced solution provides dental practices with some of the most accurate, comprehensive, and instantly accessible insurance data in the industry. Read more.

Orion Embeds Insurance Solutions In Its Flagship Offering With DPL Technology
Orion and DPL Financial Partners are pleased to announce an expanded integration that gives advisors seamless access to advanced annuity and insurance solutions within the Orion platform. The integration launches with three of DPL's powerful annuity comparison and analysis tools embedded directly into Orion Connect. Read more.

In the InsurTech Spotlight this week:

Slice Labs
Slice Labs is the insurance engine leading tomorrow's cloud-based, on-demand digital services ecosystems for the new economy. We enable insurers, technology companies, and other service providers to build truly intelligent and intuitive pay-as-you-go digital insurance products, protecting the insured anytime and anywhere. Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Insurance Broker
Nacora Insurance Brokers
Manotick, ON

Senior Underwriter (PL Mono) - Property
SGI
Regina, SK

From Doug How Was That Decision Made? Consumers make frequent decisions about insurance: what to insure (or not), what to tell their insurer (or not), to renew or shop, and so on. Insurance professionals likewise make decisions all the time: to renew a customer (or not), what options to offer, the premium, the terms of a claim settlement, to repair (or not), etc. The insurance decision-maker may discuss with the consumer; other times, someone else – or an automated system – makes the decision. A customer, partner, fellow employee, or regulator may ask how the was decision made. And today, people may be questioning decisions more frequently. At the same time, AI agents and agentic systems are automating more processes. When they make their decisions, does any human know the how and the why? Building in explanations during development is important because all parties (regulators, legal teams, and others) now expect decisions to be documented, explainable, and consistent over time. Decisions should withstand scrutiny, be defensible, and follow regulations, industry guidelines and internal policies. They should be ready for next use – endorsement, claim or renewal. In short, “‘Trust me’ is no longer a reasonable operating model.” More by Dan Schuleman, CEO of (‘lawyer-built, AI-powered insurtech’) Qumis, in “Insurance Is Learning a Legal Lesson.” Be prepared. Doug Grant, CIP Partner Insurance-Canada.ca