INSURANCE INDUSTRY NEWS

The Foundational Reset Shaping The Next Era of Insurance
EIS, a leading cloud-native core platform provider to the insurance industry, has released its outlook for 2026, identifying the trends and imperatives that will shape the sector in the year ahead. Read more.

Many Organizations Lack Mature Risk Strategy: HUB
Hub International's 2026 North American Report finds that one-third of North American companies are operating without a mature, organization-wide risk management strategy, leaving leaders exposed to rising threats. Read more.

2025 Nat-Cat Losses Exceed 100 Billion USD
Insured losses from natural catastrophes again surpass the US$100 billion mark in 2025 for the sixth consecutive year, mainly driven by the unprecedented Q1 wildfire in LA and severe convective storms, which remain a major and persistent global loss driver. Read more.

Manulife Selects Adaptive ML As Reinforcement Learning Engine To Scale Enterprise AI
Manulife Canada is pleased to announce that it has chosen Adaptive ML to provide model fine-tuning technology as part of its enterprise AI platform. Adaptive ML, a New York-based private AI software company, provides a reinforcement-learning-powered engine to fine-tune, evaluate, and deploy open-source small language models (SLMs) for enterprise applications. Read more.

Guidewire Insurtech Vanguards Adds Wisedocs
Wisedocs is pleased to announce it has joined the Guidewire Insurtech Vanguards program, a curated community of insurtechs reshaping how property & casualty insurers modernize, automate, and scale their operations. Read more.

Nirvana Raises Funds To Redefine Telematics
Nirvana Insurance, the premier AI-native commercial insurer, is pleased to announce it has secured a preemptive USD 100 million of its Series D, led by Valor Equity Partners. The new capital will accelerate Nirvana's mission to both build the world's first AI-powered operating system for insurance and to expand the company's unique solution at the intersection of telematics and insurance beyond current product sets. Read more.

CFC Launches New Tool To Help Brokers Unlock SME Cyber Market
CFC, the specialist insurance provider, pioneer in emerging risk and market leader in cyber, is pleased to announce a new tool available to brokers worldwide to help facilitate client conversations and unlock new streams of SME cyber clients. Read more.

Majesco Announces Acquisition Of Vitech
Majesco, the insurance industry's foremost innovator in cloud-native, AI-native software for the P&C and L&AH segments, is pleased to announce that it has entered into an agreement to acquire Vitech, a provider of cloud-native pension and benefits administration software. This acquisition will position Majesco as the premier market leader for cloud-native and AI-native core technology for the Group & Benefits and Retirement & Pension segments. Read more.

Gartner Identifies Critical GenAI Blind Spots
Gartner, Inc., a business and technology insights company, has identified five critical blind spots stemming from overlooked risks and unintended consequences of generative AI adoption. CIOs must proactively address these hidden challenges to ensure GenAI value realization and avoid AI project failures. Read more.

Fully Digital Claims Processing Drives High Customer Satisfaction: J.D. Power
Auto and home insurance providers have spent the past decade encouraging customers to submit claims and manage the process through their mobile apps and websites. According to the J.D. Power 2025 U.S. Claims Digital Experience Study, customer satisfaction surges when the claims process is managed digitally, but most customers still find they need to go offline to manage key steps along the way. Read more.

Sun Life Virtual Healthcare To Bridge Care Gap
Roughly one-fifth of Canadians do not have a primary healthcare provider. To help more Canadians get the care they need, Sun Life is launching a program to bring virtual healthcare to underserved communities across Canada. Read more.

Contending With Winter Storms & Extreme Weather
First Onsite Property Restoration, Canada's leading property restoration company, has released its annual winter preparedness guides for commercial and residential property owners, residents, and property managers. Read more.

Accenture Partnership To Unlock Deeper Technology Spending Insights
Accenture and Apptio are pleased to announce a partnership with a U.S. energy company PPL Corporation to transform how it prioritizes and manages technology spending – all in support of delivering safe, reliable, affordable, sustainable energy and a better customer experience. Read more.

BrokerLink Closes 2025 With Four Acquisitions
BrokerLink is ending the year on a strong note with four new acquisitions in Alberta, adding Excel & Y Insurance Services, AUVI Insurance, Sceptre Pointe Insurance, and Derek Agencies o/a Bentley Agencies. Read more.

Sedgwick Expands Care Team Services
Sedgwick, the world's leading risk and claims administration partner, is expanding its care team across Canada, introducing its enhanced service model that delivers more than traditional call centre support and brings an unmatched digital experience to policyholders nationwide. Read more.

In the InsurTech Spotlight this week:

Brisc AI
Brisc is an AI platform purpose-built for the insurance industry. Its AI Agents handle the complex, manual tasks that slow teams down, like submission intake, bordereaux reconciliation, and claims triage. Each Agent is built with deep insurance expertise to help underwriters, analysts, and operations teams get better insights, faster – reducing manual effort, improving accuracy, and speeding up day-to-day operations. Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Insurance Broker
Univesta Assurances & Services financiers
Montreal/Brossard/Boisbriand, QC

Insurance Broker - Specialty Lines
Obvi Inc.
Calgary, AB

From Doug Intelligent Insurance What is “intelligent” as applied to insurance, and what are the implications? Intelligent insurance is not new. As a product and service, insurance has always been developed by and processed by intelligence – “the ability to acquire and apply knowledge and skills.” Traditionally the intelligence was human, and technology was a simple tool used by those people to provide a competitive edge. Things change. AI tools – AI Agents and Agentic systems – now embody “intelligence.” They may still be relatively simple tools doing mundane, repetitive tasks, but they are continuously learning and improving. Intelligent insurance implies AI with real-time and expanding data for improved service such as dynamic and personalized policies, instant claims, and proactive risk management, These agile, data-driven, automated systems offer hyper-personalized experiences and continuous adaptation, transforming everything from underwriting to customer support. The Conundrum For equivalent service, AI intelligence over time would replace human intelligence, and the human insurance workforce would shrink. But insurance businesses – brokers, MGAs and insurers alike – compete by out-performing others. Will this competition into new and better products and services absorb those displaced players while automated intelligence strives to catch up? We shall see. Doug Grant, CIP Partner Insurance-Canada.ca