INSURANCE INDUSTRY NEWS

Federato Launches First Enterprise-Grade Agentic AI For Insurance Industry
Federato is pleased to announce a first for insurance with the launch of enterprise-grade agentic AI, solving a critical problem in the industry. Read more.

HSB Canada Launches New Cyber Insurance Coverage for Businesses
HSB Canada, a specialty insurer and part of Munich Re, today introduced HSB CyberPro™, a new solution providing comprehensive insurance coverage and services for businesses. Read more.

QuickFacts Expands Cyber Protection To Brokers With New BOXX Insurance Partnership
QuickFacts has expanded their cyber insurance resources through a new partnership with BOXX Insurance, giving brokers faster access to prevention-first solutions for one of today's most pressing risks. As QuickFacts' first dedicated cyber carrier, BOXX combines advanced threat prediction, risk prevention, and comprehensive coverage in one package, helping brokers support clients before, during, and after a cyber incident. Read more.

Coalition Launches Excess Cyber Insurance in Quebec
Coalition, the world's first Active Insurance provider designed to prevent digital risk before it strikes, is pleased to announce the availability of its Excess Cyber Insurance policies in Quebec, as well as its refreshed Excess offering across Canada. The refreshed Excess offering will enable Canadian businesses, now including those in Quebec, to add a layer of risk management to their cyber towers. Read more.

CMT, TransUnion Partner To Reward Safer Driving
Cambridge Mobile Telematics and TransUnion are pleased to announce a strategic alliance that enables the launch of portable consumer driving scores. These consumer-controlled scores hold the power to transform insurance shopping by enabling drivers to monitor, manage, and demonstrate their safe driving behavior for access to the best possible insurance rates at the moment of quote. Read more.

Workplace Study Reveals Generational Shifts In Values
A new study of Canadian workers shows shifting workplace priorities across generations, with younger employees placing stronger emphasis on purpose, sustainability, wellbeing, and job stability. The Workplace Values Survey, commissioned by First Onsite Property Restoration, explores how Canadians view the role of employers in supporting individuals, communities, and the environment. Read more.

AMC Insurance Services Acquires Weeks Insurance
AMC Insurance Services Ltd. is proud to announce the acquisition of Weeks Insurance and Financial Services Inc., a locally owned brokerage serving South Surrey and White Rock since 1979. This acquisition marks another milestone in AMC's expansion across British Columbia. Read more.

Acera Insurance Deepens GTA Roots With Guthrie Insurance Partnership
Acera Insurance Services Ltd. is pleased to welcome its latest partner, Guthrie Insurance Brokers Ltd., headquartered in Markham, Ontario. This partnership marks Acera Insurance's eighth location in Ontario. The Guthrie Insurance partnership closed on Oct. 6th, and the firm will eventually transition to the Acera Insurance name. Read more.

Munich Re Predicts Continued High Reinsurance Demand
In a world which is constantly heating up, literally and in a geopolitical sense, Europe is affected in its own special ways. With the last eleven years being the warmest on record so far, the risk of droughts is increasing just as much as the danger of flash floods and hailstorms. This, and the ever increasing value concentration as well as continued elevated inflation pushes the demand for reinsurance up. The variety of market and client situations call for a differentiated approach. Read more.

Life Insurance Satisfaction Varies Widely: J.D. Power
Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across individual brands, according to the J.D. Power 2025 U.S. Individual Life Insurance Study, which reveals more than two-thirds of insurers have experienced double-digit increases or decreases in satisfaction scores year-over-year. Read more.

In the InsurTech Spotlight this week:

Finaeo
Finaeo is building the digital fabric to connect and power the life insurance industry, globally. We believe in the value of advice and are dedicated to providing advisors, their clients and carriers the technology needed to thrive in a digital era. Finaeo will become the “Amazon of insurance.” Learn more.

Calling all InsurTechs! Click here to participate.

Featured job opportunities:

Claims Technical Specialist
Gore Mutual Insurance
Cambridge, ON

Senior Adjuster (Bodily Injury)
SGI
Toronto, ON

From Doug Matteo Carbone presented the keynote session at our Insurance-Canada.ca Executive Forum in 2017, titled “The Future of Insurance is InsurTech.” He later founded the IoT Insurance Observatory, noting that connected sensors have the potential to change insurance, to explore the enablers and the success criteria. Early auto telematics monitored ‘where and when’ – and bad driving. Today the focus is on how you drive, and on modifying driver behaviour for the better. A recent North American Observatory full-day discussion – with executives from 45 insurance players leading the pack in the adoption of connected insurance – offered some insights: • During Winter Storm Enzo in January, HSB's sensor network issued approximately 9,000 alerts, 90% related to freezing conditions. Policyholders were able to take preventive action, averting potentially millions of dollars in water damage losses – a substantial return on investment, • Many programs exceed 200% ROI. • For fleets, safety has overtaken asset tracking as the number-one telematics use case. • 70% of fleets now run multiple device types. • The best carriers aren't just pricing risk, they are actively helping to reduce it. • Many insurers are scaling IoT-based prevention solutions across business lines and countries. IoT is helping insurance evolve to a “Predict and Prevent” model in which carriers actively share risk management with their customers. Doug Grant, CIP Partner Insurance-Canada.ca