Insurance-Canada.ca "Chronicle" weekly newsletter
Insurance-Canada.ca - Where insurance and technology meet

AUGUST 26, 2025

Connect with us:  Insurance-Canada.ca Home Insurance-Canada.ca Blog - The Intersection Insurance-Canada.ca on LinkedIn Insurance-Canada.ca on Twitter

INSURANCE INDUSTRY NEWS

Superagent AI Replaces Traditional Agents With Autonomous AI Agents
In a provocative step that signals a seismic shift in the insurance landscape, SUPERAGENT AI, the San Francisco–based InsurTech innovator, has announced its ambitious goal to launch the first fully autonomous AI Insurance Agent by the end of 2025. This groundbreaking AI promises to handle every aspect of insurance advisory, sales, and customer service, around the clock, and more efficiently than traditional agents. Read more.

Trufla And Clementine Break The BMS Barrier With Seamless Email-To-Activity Automation
Trufla Technology is pleased to announce it has partnered with Clementine, a Canadian RPA leader, to solve a long-standing challenge in the insurance industry: the inability to record digital client communications inside the Broker Management System. Read more.

RainSure Launches Insurance That Pays Out Starting At .01 Inches Of Rain
Vortex Weather Insurance is pleased to introduce its latest parametric rain insurance product that pays out for any measurable rain: RainSureSM offers incremental payouts for every .01 inch of rain up to a threshold selected by the policyholder. Read more.

Emtech Group Launches Automated PDF Validation
Emtech Group Inc., the leading provider of enterprise QA software for insurance carriers and Insurtechs, is pleased to announce the release of QMT TruePDF, a groundbreaking solution designed to automate the validation of static and dynamic content in generated PDF documents. Read more.

HBX Group Launches Cyber Risk Assessment Service With Wallbid For Hotels
HBX Group, a leading independent B2B travel technology marketplace, has partnered with Wallbid, a world-class embedded insurance provider backed by Fairfax, to provide hospitality businesses access to Cybersential, a cyber risk assessment service specifically designed for the hospitality sector, powered by Wallbid ecosystem partners. Read more.

Deloitte Canada Expands GenAI, Agentic AI Capabilities in Omnia
Deloitte Canada is pleased to announce a series of new artificial intelligence (AI) capabilities within Omnia, Deloitte's global cloud-based Audit & Assurance platform, designed to evolve the audit and assurance experience, advancing Deloitte's effort to drive innovation with enhanced technology. Read more.

Ai Insurance & MB Group Launch InsureMB
Ai Insurance Organization is pleased to announce the official launch of InsureMB, a new commercial insurance division formed in partnership with Mansoor Brothers Enterprises (MBE) – a diversified Canadian business group with a strong footprint in nationwide business solutions. Read more.

Don't Let Fraud Steal Your Summer Getaway
équité Association is providing Canadians with practical easy-to-understand summer tips to proactively avoid common insurance fraud schemes, ensuring safer roads and a more secure summer for drivers and their communities. Read more.

AccèsConseil joins Ellipse Insurance
Ellipse Insurance is proud to announce the acquisition of AccèsConseil Assurances et Services Financiers, a well-established insurance firm serving the Greater Québec City area and the Côte-Nord region. Read more.

Wawanesa Grants To Support Extreme Weather Resilience
With extreme weather becoming more frequent, unpredictable, and severe, Wawanesa Insurance is once again stepping up to help more Canadian communities become more resilient through its Wawanesa Climate Champions: Local Grants. Read more.

Global Cyber Leader Coalition Launches In France
Coalition is pleased to announced the launch of its Active Cyber Insurance in France through its subsidiary, Coalition Insurance Solutions GmbH. French companies can now access innovative cyber risk management and cyber insurance coverage on a primary basis, with capacity provided by Allianz Commercial via Allianz Global Corporate & Specialty SE (AGCS). Read more.

U.S. Wildfires, Thunderstorms Drive H1 Global Losses: Swiss Re
Global insured losses from natural catastrophes reach USD 80 billion in the first half of 2025 according to Swiss Re Institute's preliminary estimates. This is almost double the 10-year average and more than half of the USD 150 billion (in 2025 prices) projected for the full year, following the long-term annual growth trend of 5–7%. With natural catastrophe activity typically higher in the second half of the year, total insured losses for 2025 could therefore exceed the projection. Read more.


The Intersection: Insurance-Canada.ca Blog

What's going through the Intersection
of insurance and technology?

Insurance Ecosystem: Navigating a New and Unfamiliar World
By Stephen Applebaum & Alan Demers
Driven by dramatic changes in technology, society and consumer expectations, the historical financial models that applied for so long are suddenly unrealistic and unworkable – but relationships and partnership are more relevant than ever. What this means is that entirely new set of business models, relationships, products, risk management and support services need to be developed, negotiated, and implemented. No small feat! Read more.


InsurTech Spotlight

In the InsurTech Spotlight this week:

Blink Parametric
Blink Parametric designs data-driven insurance solutions and parametric insurance product innovation, for its global insurance partners transforming clients' complex offerings into superior service experiences with simple, intuitive, online products in sectors such as Travel, Personal Data Monitoring, Cyber and Business Interruption. Learn more.

Calling all InsurTechs! Click here to participate.


Insurance Works

Featured job opportunities:

Financial Security Advisor
RBC Insurance
Montreal, QC

Commercial Auto Underwriter
SGI
Edmonton / Calgary, AB


From Doug

Types of AI Agents

Simple reflex agents follow predefined rules; for example, a thermostat – an AI agent files received items according to pre-determined document identifiers.

Model-based reflex agents use their internal model to reason and make decisions accordingly; e.g., a mobile robot remembers previously encountered obstacles while navigating a room; an AI agent files documents based on previous experience.

Goal-based agents incorporate a proactive, goal-oriented approach to problem-solving; e.g., autonomous vehicles determine a path to a destination, but adjust according to current real-time conditions. An AI agent recommends which market to place business insurance coverage – but based only on coverage and price.

A utility-based reflex agent goes beyond simple goal achievement by using a utility function to evaluate and select actions that maximize overall benefit; e.g., a self-driving car chooses between speed, fuel efficiency and safety when navigating a route.

An AI agent recommends which insurance market to place business insurance based on broader parameters (customer satisfaction, service levels, claims experience).

A learning agent improves over time by adapting to new experiences and data, updating its behavior based on feedback.

Insurance businesses today are implementing AI agents of various types according to their comfort levels and compliance guidelines.

Doug Grant, CIP
Partner
Insurance-Canada.ca

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to technology and innovation in the Canadian insurance industry and marketplace. Subscribe here or view past issues.

If you would like to recommend an item for inclusion – with a focus on technology in insurance relevant to the Canadian Property & Casualty insurance industry – please contact info@insurance-canada.ca.

insurance-canada.ca

Connect with us: Insurance-Canada.ca Home Insurance-Canada.ca Blog - The Intersection Insurance-Canada.ca on LinkedIn Insurance-Canada.ca on Twitter