INSURANCE INDUSTRY NEWS

Cyber Security Investment Lagging Behind Cyber Risk Awareness: Coalition
Coalition, the world's first Active Insurance provider designed to help prevent digital risk before it strikes, has unveiled the results of its Small Business Cybersecurity Study analyzing the perspectives and practices of decision-makers around the world who are responsible for cybersecurity at their small businesses. Read more.

Five Insurers Achieve CSIO Compliance Certification
CSIO is pleased to announce that Algoma Mutual (a division of Integrated Mutual Insurance Group), Axiom Mutual Insurance Company, Edge Mutual Insurance Company, North Blenheim Mutual Insurance Company, and Usborne & Hibbert Mutual Fire Insurance Company have achieved CSIO's Compliance Certification by eliminating all non-standard coverage codes, which allows brokers to interpret policy data faster and more easily in their Broker Management System. Read more.

QuickFacts Partners With Red River Mutual
QuickFacts, an InsurTech software provider for insurance brokerages, is pleased to announce a new partnership with Red River Mutual. This collaboration helps Red River Mutual deliver on its long-standing commitment to brokers by giving them faster, easier access to critical underwriting information, helping them quote accurately, avoid rework, and serve their clients with confidence. Read more.

Intact Launches Program To Empower Homeowners To Protect Their Homes
As extreme weather events continue to rise, Intact Insurance is launching Keep It Intact, a national, long-term prevention program designed to close the gap between intention and action and to help Canadians adapt to the growing reality of extreme weather. Read more.

ZestyAI Launches AI Agent To Accelerate Competitive Intelligence
ZestyAI, the leader in AI-driven risk analytics for insurance, is pleased to announce the launch of ZORRO Discover™, a generative AI agent that delivers instant insights into regulatory filings and competitive market activity. Read more.

Capgemini To Acquire WNS To Create A Global Leader In Agentic A.I. Operations
Capgemini, a global business and technology transformation partner, and WNS, a leading digital-led business transformation and services company, are pleased to announce that they have entered into a definitive transaction agreement pursuant to which Capgemini will acquire WNS. The transaction has been unanimously approved by both companies' Boards of Directors. Read more.

ICLR, Accenture Launch Climate Resilience Centre In Toronto
The Institute for Catastrophic Loss Reduction (ICLR) and Accenture have opened the ICLR Toronto Climate Resilience Centre in Accenture's downtown Toronto office to serve as a hub for insurance and reinsurance companies, brokers, reinsurance intermediaries, supply chain professionals, and other stakeholders committed to addressing climate-related risks and enhancing both residential and commercial resilience. Read more.

IBC Urges Action As Auto Theft Claims Rise In Atlantic Canada
New data released by Insurance Bureau of Canada (IBC) show that the cost of auto theft in the Atlantic region has risen dramatically over the past decade in all four provinces, especially in New Brunswick. Despite dipping slightly in 2024, Atlantic Canada has seen an alarming increase in both the number of auto thefts and the related costs since 2014. Read more.

Featured job opportunities:

Principal Analyst - Insurance
Office of the Superintendent of Financial Institutions
Toronto, Ottawa, Montreal or Vancouver

Senior Accident Benefits Claims Adjuster
The Commonwell Mutual Insurance Group
Toronto / remote

In the InsurTech Spotlight this week:

Kamillio
Insurance agencies subscribe to our platform to streamline and automate traditionally manual back-office processes, reducing operating expenses and increasing agency capacity for sales and service. Kamillio is cloud-based and includes a modern storefront, end-to-end insurance products with buy-online capability, self-serve insured client-portal, policy management and renewal automation. Learn more.

Calling all InsurTechs! Click here to participate.

From Doug Investing In Tomorrow How new is “predict and prevent”? Insurance has always practiced prediction (looking ahead at frequency and severity to set prices and develop underwriting guidelines) and prevention (loss control and risk management programs to help customers prevent or mitigate losses). Beyond customers, insurers have acted individually (the Intact Centre on Climate Adaptation partnership with U. of Waterloo) and collectively (the Institute for Catastrophic Loss Reduction). Insurance has lobbied for improved building codes, bylaws, and more – even partnerships in other sectors (ICLR and Accenture's latest Climate Resilience Centre). Today, Canada faces many challenges – including trade, security, climate, health care, and immigration – and insurance touches them all. Can we marshall the will (politically) to invest more in resilience, such as forest management? Each dollar invested returns $3 to $10. In a piece titled ‘The Daunting Warning,’ Paul Carroll describes our greatest challenge: “But even beyond the (many) failures of authorities, I think we have to acknowledge that people really aren't built to prepare for disasters. We reason based on our personal experience, and we get complacent because we haven't experienced a flood, a wildfire, a hurricane, a tornado and so on.” Doug Grant, CIP Partner Insurance-Canada.ca