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JULY 1, 2025

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INSURANCE INDUSTRY NEWS

The C-Suite Verdict on AI & Insurance Technology: Conning
Conning, a leading global investment management firm, has released a report on the findings from its third annual survey on AI and insurance technology, highlighting how U.S. insurers are increasingly integrating artificial intelligence into their workflows across impact areas, prompting a shift toward upskilled workers and key implications for cyber risk management. Read more.

Sun Life Equips Advisors With GenAI-Powered Notes Assistant Tool
Sun Life Canada is pleased to announce it has launched a Notes Assistant tool powered by GenAI to efficiently and securely summarize Client meetings for advisors – enabling them to spend less time on administrative operations and more quality time with clients on the conversations that matter. Read more.

Cyber Incidents Triple In Two Years: QBE
Significant cyber incidents have tripled in two years in Canada, driven by technological, socioeconomic and geopolitical factors, according to new research from commercial insurer QBE. Read more.

Peace Hills Implements Guidewire Cloud Platform
Peace Hills General Insurance Company is proud to announce the implementation of the Guidewire Cloud Platform as part of a transformative effort to modernise its core insurance operations Read more.

SGI Canada Earns Two CSIO Certifications
CSIO is pleased to announce that SGI Canada has achieved CSIO's eDocs and API Security Standards Certifications. This achievement demonstrates SGI's commitment to adopting industry-leading standards for operational efficiency and data security best practices. Read more.

Coalition Re Launches Helios Platform For Real-Time Cyber Risk Insights
Coalition, the world's first Active Insurance provider designed to help prevent digital risk before it strikes, today introduced Coalition Re's Helios platform, a new tool that enables cedants of Coalition Re to view real-time cyber risk exposures in their portfolios and manage them more effectively with actionable insights. Read more.

The Global ADAS & Autonomous Car Market: Berg Insight
How will the market for autonomous cars evolve in the next years? In a new report on the Global ADAS and Autonomous Car Market covering the latest trends and developments in self-driving car projects worldwide, Berg Insight forecasts that the total number of new registrations of autonomous cars will grow from a very small number in 2024 to reach 10 million units in 2030. Read more.

Social Media Users Risking Home Break-Ins By Sharing Vacation Plans, Photos: Allstate
Roughly one in three Canadians, including a slight majority of those aged 18 to 34, say they are active on social media post about their plans before or while traveling. But posting that beach vacation selfie while away could be putting the safety of their property at risk for theft, because it also shares that their home is empty. Read more.

Raymond James Announces Investment In Next-Gen Wealth Management Platform
Raymond James Ltd., the largest independent financial services firm in Canada, is pleased to announce a strategic partnership with FNZ, a global wealth management platform provider, to deliver its next-generation wealth management platform. Under the agreement, Raymond James Ltd. will make a significant investment to accelerate the digital transformation of its wealth management infrastructure and elevate the advisor and client experience nationwide. Read more.


InsurTech Spotlight

In the InsurTech Spotlight this week:

Brisc AI
Brisc is an AI platform purpose-built for the insurance industry. Its AI Agents handle the complex, manual tasks that slow teams down, like submission intake, bordereaux reconciliation, and claims triage. Each Agent is built with deep insurance expertise to help underwriters, analysts, and operations teams get better insights, faster – reducing manual effort, improving accuracy, and speeding up day-to-day operations. Learn more.

Calling all InsurTechs! Click here to participate.


The Intersection: Insurance-Canada.ca Blog

What's going through the Intersection
of insurance and technology?

Solving A.I.’s Looming Power Problem
Q&A with Bob Johnson, Gartner
Global enterprises are facing rapidly increasing electricity consumption driven by AI and GenAI, which threatens to disrupt energy availability and lead to data center power shortages. Gartner predicts that power shortages will affect nearly half of AI data centers by 2027; small modular nuclear reactors (SMRs) are emerging as a viable long-term solution to this looming power crisis. Read more.


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Insurance Works

Featured job opportunities:

Estate Planning Associate (Financial Security Advisor)
RBC Wealth Management Financial Services
Montreal, QC

Business Development Account Manager
SGI
Toronto, ON


From Doug

The Artificial Intelligence Trajectory

My focus is on the insurance use of technology, but technology innovation itself is of lesser interest.

Less than one year has elapsed since I first noticed the terms “AI Agents” and “Agentic Systems.”

The InsurTech Spotlight has featured many who deployed new technologies. A number of these systems used different technologies where today they might use AI.

I suspect that AI technologies are deployed in an increasing number of new developments.

Question: How many functions or systems developed more than a year ago actually leveraged AI technology? A good number, I think – today they would feature their use of AI Agents, a term then unrecognized. The speed of innovation only gets faster.

After first noting the term “AI Agent,” I saw development platforms and frameworks appearing.

But I was yet again surprised last week to learn about Brisc, a new participant in the InsurTech Spotlight, which is focused solely on AI Agents and only for insurance.

In a short period we have moved along the path from advanced analytics to AI, to Gen AI, to AI Agents, and now to AI Systems. Are AI businesses soon to follow?

Doug Grant, CIP
Partner
Insurance-Canada.ca

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to technology and innovation in the Canadian insurance industry and marketplace. Subscribe here or view past issues.

If you would like to recommend an item for inclusion – with a focus on technology in insurance relevant to the Canadian Property & Casualty insurance industry – please contact info@insurance-canada.ca.

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