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MAY 6, 2025

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INSURANCE INDUSTRY NEWS

Customers Still Shopping Around Despite Auto Rates Stabilizing: J.D. Power
The rate at which U.S. auto insurance premiums increased in 2024 declined over the course of the year, but even as auto insurance customers gained some pricing relief, the percentage of customers shopping for insurance year over year increased by almost 10 percent, according to the J.D. Power 2025 U.S. Insurance Shopping Study. Read more.

Climate Change Showing Its Claws: Munich Re
Worldwide natural disasters in 2024 caused insured losses considerably higher than the inflation-adjusted averages of the past three decades. In terms of insured losses, it was the third most expensive year; in terms of total losses, 2024 ranks fifth since 1980. Read more.

Severe Weather Set To Spike Global Insured Losses
When a severe hurricane or strong earthquake hits a densely populated urban area, insured losses in that year could be more than double the long-term loss trend, reaching USD 300 billion or more in a peak year, according to the latest modelling analysis from Swiss Re Institute. Read more.

iA Financial Group Launches Digital Financial Planning Tool
iA Financial Group is pleased to announce it has deployed My Financial Journey™, a digital financial planning tool, to brokerage network advisors who are eligible for the iA Premier recognition program. This innovative needs analysis tool enables advisors to offer their clients a personalized plan aligned with their financial objectives at every stage of their lives. Read more.

Canadians Split On A.I. Cybersecurity: Getapp
Canadian IT professionals are uncertain about the impact of AI in cybersecurity, with half seeing it as an avenue to greater information security and cyber defense while the other half consider it a threat that will facilitate cybercrime, according to the results of the GetApp 2024 Data Security survey. Read more.

Crawford Technologies Introduces Enterprise-Class On-Demand Accessible Document Creation
Crawford Technologies, a provider of innovative document solutions that streamline customer communications, is pleased to announce the availability of AccessibilityNow® Gateway Enterprise, the only cloud-first, real-time, omnichannel digital document conversion and delivery solution for transforming and delivering accessible customer communications. Read more.

Northbridge Achieves CSIO JSON API Standards Certification For FNOL
CSIO is pleased to announce that Northbridge Insurance has attained Certification for CSIO's JavaScript Object Notation Application Programming Interface Standards. Northbridge was awarded this Certification for implementing JSON API Data Standards for First Notice of Loss use cases. Read more.

Mitchell Launches Cloud-Native Guidewire Integration
Mitchell, a leader in the development of innovative auto physical damage technology solutions, is pleased to announce the availability of its cloud-native integration for Guidewire ClaimCenter. The new integration optimizes loss profiling, assignment and damage appraisal workflows by automatically synchronizing data from Guidewire and Mitchell applications, helping auto insurers reduce leakage and expedite claims processing. Read more.

What Would You Grab When Fleeing A Disaster?
As wildfires, floods, and extreme storms threaten more Canadian communities each year, a new survey from First Onsite Property Restoration reveals what Canadians would save first when disaster strikes – and what they would leave behind. Read more.

McDougall Insurance Group Acquires Active Insurance
Cornell Insurance Brokers Ltd., a division of McDougall Insurance Brokers Limited, is pleased to announce the successful combination with Active Insurance & Financial Group Inc. in Etobicoke Ontario. The strategic transaction brings together two excellent GTA insurance brokerages and strengthens McDougall's presence in the region. Read more.

SIB Expands Its Presence In Ontario
SIB Corp., operating as StoneRidge Insurance Brokers (SIB), is pleased to announce its continued expansion with the acquisition of Jim Kelly Insurance Brokers Ltd., based in Pickering, Ontario. Read more.

Coalition Launches Active Cyber Insurance In Nordic Region
Coalition, the world's first Active Insurance provider designed to prevent digital risk before it strikes, is pleased to announce the launch of its innovative Active Cyber Insurance in the Nordic region through its subsidiary, Coalition Insurance Solutions, filial af Coalition Insurance Solutions GmbH, Tyskland. Read more.


The Intersection: Insurance-Canada.ca Blog

What's going through the Intersection
of insurance and technology?

Closing The Gaps In Canada’s Auto Theft Crisis
By Hanna Beydoun, IBC
Canada is in the midst of an auto theft crisis that is costing Canadians billions of dollars. Auto theft is a complex issue, and combatting it requires a whole-of-society approach that includes law enforcement, insurers, auto manufacturers and all orders of government. It also includes everyone involved in shipping and exporting, such as exporters, freight forwarders, ocean carriers and trucking companies. Read more.


InsurTech Spotlight

In the InsurTech Spotlight this week:

illustrate inc
Combining deep actuarial, technology, and software development expertise in an environment 100% focused on the Life Insurance industry enables illustrate inc to build high-performing and sustainable solutions aligned with market needs and opportunities Learn more.

Calling all InsurTechs! Click here to participate.


Insurance Works

Featured job opportunities:

Lifestyle Adjuster – Property Claims
Aviva Canada
Dartmouth, NS

Risk Performance Analyst
Aviva Canada
Markham, ON


From Doug

I asked GenAI about how technology is helping manage insurance-related risk in Canada today.

IoT for Real-Time Monitoring:

Smart home sensors (for smoke, water leaks, or break-ins), vehicle telematics, and wearable health trackers provide constant monitoring.

Insurers and policyholders receive real-time alerts to take immediate action to prevent losses (e.g., turning off a water valve).

Predictive analytics to anticipate risks:

Insurers use big data and AI-powered predictive models to identify high-risk behaviors or conditions before a loss occurs.

Identifying properties most vulnerable to storms based on location and past events, or forecasting health issues from wearable data, allowing for preventive measures.

Geospatial & remote sensing technologies:

Satellite imagery, drones, and GIS mapping help insurers assess environmental and structural risks proactively.

These tools can identify high-risk zones for floods, wildfires, or hurricanes and help policyholders strengthen property defenses or relocate valuables before a disaster strikes.

AI-driven risk detection & prevention tools:

AI models analyze unstructured data – like social media, maintenance logs, or sensor data – to spot early warning signs of potential losses.

Key point: the nature and scope of insurance is evolving as technology innovations enable improvements in risk management.

Doug Grant, CIP
Partner
Insurance-Canada.ca

Doug Grant

The Chronicle weekly newsletter features news, events, and general information relating to technology and innovation in the Canadian insurance industry and marketplace. Subscribe here or view past issues.

If you would like to recommend an item for inclusion – with a focus on technology in insurance relevant to the Canadian Property & Casualty insurance industry – please contact info@insurance-canada.ca.

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