The Chronicle: Issue 2014-39, September 30, 2014
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What's Going Through The Intersection of Insurance and Technology?
Personalized Marketing: What Do We Know and When Do We Know It?
Why Wait? E-signature Technology Is Here Today |
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Technology
2015 ICTA nomination: Erie Mutual improves marketing with analytics
When a company knows little about its current customers, has relied for years on word-of-mouth marketing and faces increasing competition from online and brick and mortar rivals, the prospects for success can be challenging. That was the situation confronting Erie Mutual Insurance Company several years ago when it embarked on a “re-engineering” campaign to improve its sales and marketing efforts.
TEI/IET Mobility Newsletter: Changing your company mission
At the Automated Vehicles Symposium held in San Francisco, Ralf Herrtwich of Daimler referred to the names of well-known carriage manufacturers that went out of business as the automobile industry grew around them. Daimler seems to have accepted the challenge to evolve as the world around it changes; Daimler is actively transforming from an auto manufacturer to a mobility services company.
IBM introduces powerful analytics for everyone
Making its biggest announcement in a decade as leader in analytics, IBM has announced Watson Analytics, a breakthrough natural language-based cognitive service that can provide instant access to powerful predictive and visual analytic tools for businesses. According to analysts, only a small fraction of business people use powerful analytics tools as part of their decision-making today. Watson Analytics is designed to make advanced and predictive analytics easy to acquire and use.
GMC Software Technology: Novarica Research identifies insurer plans for customer experience improvement
GMC Software Technology, the award-winning leader in Customer Communications Management (CCM) and output management, has released a report via the Novarica Research Partners Program indicating that 90 percent of insurers consider the customer experience to be of growing importance. The remaining 10 percent say it has always been critical.
Audatex Canada selects Q9 to host next-generation SaaS insurance claims platform
Q9 Networks is pleased to announce that it has been selected by Audatex Canada to provide a co-location and managed services solution for its next generation SaaS insurance claims platform powered by AudaNet™ technology. Q9 is hosting the new platform's production and disaster recovery sites in geographically diverse Canadian data centres.
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Insurance in 2024: Will you be Thriving, Surviving, or Not-still-aliving? Join your peers from insurance organizations large and small, and set your horizon 10 years ahead. How will you ...
Look forward. Register now or for complete details visit Insurance 2024. |
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Policy Management
MajescoMastek to consolidate global insurance technology business
MajescoMastek, the provider of core insurance systems and services to over 80 insurance carriers in North America, has announced that its parent company Mastek will demerge its insurance technology business as a separate and new company.
Distribution
IBAO pleased with high adoption of broker consent language concerning credit information
The Insurance Brokers Association of Ontario has announced that 5 of the top 10 insurers in Canada will now accept business quotes using a standardized consent language that moves the onus of responsibility of consent to the insurer versus the broker for quotations where credit scoring is used to rate or underwrite the policy.
Aite Group claims the race is on for improved insurance producer management
Inside the producer management life cycle, many stages are involved in getting an insurance producer ready to sell. For most insurance carriers, this routine process for producer verification and appointment is fraught with inefficiencies and unnecessary costs. Aite Group's new report, Next Generation Insurance Producer Management: The Race Is On, reveals that many U.S. property & casualty and life & annuity insurance companies now want to modernize their producer management applications.
Keal and Opta deliver on customer real time platform with iClarify Residential
Keal Technology, experts in Canadian broker innovation, and Opta Information Intelligence, a leading provider of data management and risk information technology for insurance and corporate industries across Canada, are pleased to announce a partnership that brings a new integrated customer intelligence functionality in real time to the insurance broker community.
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Leveraging Technology in Insurance: The ICTAs Technology touches every aspect of our industry. What have you augmented or innovated lately? How have you used technology to improve your business over the last year?
They are all possible avenues to a coveted Insurance-Canada.ca Technology Award. Reward your team, business, partners, customers; make a nomination today. See the first ICTA brief: Erie Mutual improves marketing with analytics, technology by Environics Analytics. |
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Claims
Innovation Group announces acquisition of Driven Solutions
Innovation Group, a global provider of solutions and business process services, has announced the acquisition of Texas-based Driven Solutions, Inc. Driven is a leading provider of emergency roadside and towing services in the U.S. and Canada, supporting the insurance and fleet industries, as well as managing a number of auto club programs.
Jobs and Careers
Robert Half Management Resources survey: Business Analytics is the new must-have skill set
Business analysis isn't just for business analysts anymore. In a recent Robert Half Management Resources survey, the majority of chief financial officers interviewed said expertise in business analytics, such as business intelligence and data mining, is mandatory for some or all of their accounting and finance employees.
Consumer Information
RBC Insurance: Workplace disability more common than Canadian workers believe
Canadian workers vastly underestimate the likelihood that they will become disabled, according to a recent RBC Insurance survey. Nearly half of Canadian workers believe that disability occurs infrequently; however, disability is more common than Canadians realize.
In The Community
Aviva launches sixth annual Community Fund competition
Aviva Canada, one of the country's leading providers of home, automobile, recreational vehicle, group and business insurance, is proud to announce the launch of the sixth Aviva Community Fund competition. Voting is now open.