The Chronicle: Issue 2012-35, August 28, 2012


What's Going Through The Intersection of Insurance and Technology?

Canadian Telematics Poll: Impact Expected to be Positive; Awareness and Interest High
A recent article on Telematics in PropertyCasualty360 began: "There is a conversation being held around telematics at almost every level of the insurance industry these days." Results of a recent Insurance-Canada.ca poll bear that out, and indicate people are not tired of the topic, even though they are not yet heavily involved. Are you one of those? If so, let us know what you want to know.

Want to Connect Productivity, Engagement and Profitability? Tell IT There's An App for That!
If you heard an executive say, "In order to satisfy our need for growth, we must do more with less in order to delight our customers by deploying consumerized technology to engaged employees," would you worry that she had been hard-wired to a hyperbolic buzz-word machine? Well, it might be that she had just encapsulated the real lesson of the last 5 years. Now, we just need to get IT on board.

The Intersection: Insurance-Canada.ca Blog
The Intersection

an Insurance-Canada.ca Blog


Consumer Information

ICBC's basic insurance rate hike approved.
In December 2011, ICBC submitted an application with the Commission for an 11.2 percent increase on basic insurance, which it said would be offset by an average decrease in its optional insurance rates.

Are You a Smart Driver?
My mother learned to drive on the prairies as a teenager. She paid her two dollars, was given a driver's licence and then learned to drive.

How much are bodyparts worth?
Models, musicians, actresses and athletes have to take care of themselves to stay at the top of their respective fields.

Cross-border shopping?
THORNHILL, ON, Aug. 21, 2012 - As the long, lazy days of summer start to wind down the annual expedition south of the border for back to school shopping begins.

Five easy money-saving tips for homeowners from Allstate Canada.
TORONTO, August 21, 2012 — Damage from water, wind and fire make up more than two-thirds (70.5 per cent) of claims made by homeowners, reports Allstate Insurance Company of Canada.

First-time home-buyers' mistakes.
For many Canadian homeowners, hindsight really is 20/20. The recently-released 2012 TD Canada Trust First Time Home Buyers Report found that despite doing their homework, most homeowners would go through the home buying process a bit differently today.

New charging station puts CAA SCO on the electric vehicle grid.
THORNHILL, ON, Aug. 23, 2012 — CAA South Central Ontario (CAA SCO) is pleased to unveil our first electric vehicle charging station in the parking lot of our Thornhill headquarters.

Talking Cars for Ann Arbor.
In an effort to try and reduce the number of car accidents on the road, manufacturers are testing out a novel new idea: having cars talk to each other.

Business of Insurance

SPECS Limited Opens New Branch Office in Winnipeg, MB.
SPECS Limited, the country's leading provider of independent property damage valuations and construction management services has opened a new office in Winnipeg, MB.




Data Analytics: Your Key to Better Customer Acquisition

This complimentary live webinar with Alexis Zamkow of Canada Post will cover the best practices for connecting with new customers, nurturing existing customers and helping your business thrive.

Thursday, September 13, 2012, 12:00 noon – 1:00pm (ET) Register now!

Topics will include:

  • Techniques to improve the targeting of new customers, regardless of your current application
  • Tips on building brand awareness
  • How to stay in touch with current customers
  • How maintaining fresh data translates to increased response and lower costs
  • A framework for performing data analytics that will help optimize future communications
  • How to access data (such as MPAC) that can help you create highly targeted and effective messages

Click here for more details.

Canada Post




Claims

If Hurricane Andrew struck today...
A recent report by Karen Clark & Company (KCC) found that there have been 28 hurricanes in US history that, if they were to strike today, would cause $10 billion or more in insured losses.

Aon Benfield teams with flood modelling firm.
Aon Benfield recently announced a partnership with Ambiental, a flood risk assessment and modelling consultancy.

Distribution

Applied Systems Goes Mobile.
Insurance software company Applied Systems has launched MobileProducer, an independent agent mobile application designed specifically for insurance producers that provides them instant access to client information.

Managing Relationships and Customer Service

Gender gap in the workplace.
Men and women can agree on one thing when it comes to work: long-term job security is highly desirable. Other than that, a new survey finds that there aren't a lot of similarities.

Social Business

What do you (and your peers) know about telematics? More information.

Technology

OneShield Virtual Viewpoint: Planning for a Successful Data Conversion.
The importance of careful planning and good execution when it is time to convert your data from one system to another cannot be emphasized enough.

Big Data and $$$.
The age of Big Data is upon us, but executives are lagging behind in maximizing the value of the reams of information now at their disposal.


Joe's Corner:

Well, at the end of this week we reach the end of summer as most of us define it: kids go back to school (yippeeeee!), days get shorter (sigh...) and cooler (a good thing for those of us who prefer moderate temperatures), and life goes back to a more predictable path. Hope you all had a terrific summer, weather in my opinion was excellent – mainly a matter of getting enough free time to enjoy it. Now we start planning for next year's summer holidays. We have published the results of our telematics survey, which you can find here. Be sure to register for the September 13 webinar on Analytics by Canada Post if you have not already done so.


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