Archive of Insurance-Canada.ca Seminars & Conferences

6th annual Insurance-Canada.ca Technology Conference
"Innovation: A Business and Technology Partnership"

Held on Wednesday, February 27, 2008 in Toronto (Full day)

The agenda focussed on best uses of technology for the Canadian P&C insurance community. Leaders in the technology and insurance communities shared their experiences and guidance for attendees. A broad range of technology topics of general interest were presented in the morning, and specific technologies and applications for claims and distribution in the afternoon.

More details on topics and speakers.


5th annual Insurance-Canada.ca Technology Conference
"Business Intelligence: The Competitive Necessity"

Held on Monday, March 5, 2007 in Toronto (Full day)

Business Intelligence — systems and processes to translate raw data into actionable information — is rapidly becoming THE competitive tool for insurers in the 21st century. This 2007 Technology Conference focused on planing, developing, and implementing a successful BI strategy for an insurance organization.

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4th annual (2/2) Insurance Technology Conference
"Insurance Claims Technology Forum: Transforming Claims Processing"

Held on Monday, November 6, 2006 in Toronto (Full day)

This Forum focussed on the trends and directions in Claims handling in the P&C Insurance industry, with presentations on state-of-the-art uses of technology to support Claims processes.

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4th Annual (1/2) Insurance Technology Conference
"P&C Products, Services and Distribution"

Held on Tuesday, February 28, 2006 in Toronto (Full day)

Two of Canada’s leading insurance information sources – Insurance-Canada.ca and CI-Canadian Insurance Magazine – have teamed up to present a focused, one-day conference that will provide a business-oriented view of the best-of-breed technology and processes, to support innovative product, service, and distribution strategies. We have assembled a faculty that includes leading technology suppliers, management consultants, and practitioners.

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"Life Distribution Challenges and Technology Solutions"
Held on Tuesday, October 4, 2005 in Toronto (Full day)

Learn about the results of surveys and studies which reveal what brokers really want from their technology. See how illustration systems are evolving as they cope with changing technologies, insurance products and broker requirements. Vendors of insurance company systems are helping companies add new support capabilities, while at the same time enhancing their straight through processing support. Others are changing the technology and processing landscape for MGA's and brokers.

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3rd annual Insurance-Canada.ca Technology Conference
"P&C Brokers Deploying Technology to Advantage"

Held on Wednesday August 10, 2005 in Toronto (Full day)

One of our most popular seminars where participants learn from experienced brokers, carriers, and suppliers about the technologies and strategies that work in today's shifting market. Speakers will examine the insurance world from a 'broker centric' view, and illustrate specific tactics to keep brokers front and centre with their clients.

More details on topics and speakers.


Underwriting: Decision Support Systems and Tools
Held on Monday, Tuesday June 21, 2005 in Toronto (Half day)

With the continuing challenge to improve efficiency and customer service, ever more of the underwriting process is being automated or at least computer assisted. More risks are being quoted and bound without manual intervention, and when exceptions require professional underwriter review, the tools being used are becoming richer. Join us to review progress and directions in this fundamental underwriting component of the insurance business.

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Integrated P&C Insurance Distribution in the Broker Channel
Held on Wednesday Feb. 16, 2005 in Toronto (Half day)

Whether it be traditional agent and broker channels, or through call centres or the Internet, most forms of insurance, Personal and Commercial, are now available to suit the consumer's preference. An increasing number of carriers and intermediary organizations are concluding that they must support multiple distribution systems. Insurance professionals must understand the preferences of their target markets and supply products with the appropriate technology support.

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Marketing: Differentiation Through Online Services
Held on Wednesday Nov. 17, 2004 in Toronto (Half day)

The online world has evolved from avante garde to mainstream - the marketing machine itself cannot ignore the web in delivering the corporate value premise. Through a sophisticated web presence, a promotional presence in online directories and search engines and others, and a measured plan to feed the information hungry world, the brand message is carried to prospect, client, partner and even staff.

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Technology Speeds Life Distribution
Held on Tuesday, September 14, 2004 in Toronto (Half day)

Functions and processes ranging from quoting, to issue, to service, to channel analysis and distributor compensation are increasingly spanning multiple organizations through communications links. Join us to review how technology is changing elements of Life Distribution.

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2nd annual Insurance-Canada.ca Technology Conference
"Brokers: Putting Technology to Work"

Held on Wednesday, August 11, 2004 in Toronto (Full day)

One of our most popular seminars where participants learn from experienced brokers, carriers, and suppliers about the technologies and strategies that work in today's shifting market. Speakers will examine the insurance world from a 'broker centric' view, and illustrate specific tactics to keep brokers front and centre with their clients.

More details on topics and speakers.


Policy and Document Management Systems: Developments and Trends
Held on Thursday, May 20, 2004 in Toronto (Half day)

A policy as a representation of a certain set of risks may represent the basic administrative unit of the insurance business. In terms of business management married to technology, policy management and document management systems are integral to administering customer relationships, claims, distribution channels and so on. This seminar focuses on the current trends in dealing with the policy and document management components, and their relationship with other systems.

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Improving Claims Processing: Focus on "People" Claims
Held on Thursday, March 25, 2004 in Toronto (Half day)

Claims, related to the loss of ability by a person to live or work normally, cross all areas of insurance, from Life's short and long term disability, to Health, and to bodily injury in auto and other lines in the P&C sector. Pharmacy and dental claims are perhaps the most automated while complex injury claims are a very big challenge. Communications and technology tools which are becoming functionally richer. Insurers are challenged to choose the right improvements to pursue, and tools to implement.

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Integrated P&C Insurance Distribution in the Broker Channel
Held on Tuesday, February 17, 2004 in Toronto (Half day)

Much technology has been deployed by insurers and brokers in commercial and personal lines to make communications between these two stakeholders more efficient and timely. Third party services are being integrated to improve processes and decision-making. From portals like CSIO, to real-time CSR-insurer transactions and integrated automated risk assessment and underwriting, this seminar explored technology supporting people in the evolving "Distribution of Insurance in the P&C Broker Channel".

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Right makes Might: Marketing Challenges/Technology Solutions
Held on Friday, November 7, 2003 in Toronto (Half day)

Distributors are concerned about maintaining presence and relationships with the 'right' insurers and examining customer bases to focus the products to the 'right' customers. Insurers are evaluating distribution channels in connection with branding to ensure that their messages are seen by the 'right' audience, and in the 'right' context. Technology is being applied in new ways.

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Life Distribution Evolves with Technology
Held on Friday, September 12, 2003 in Toronto (Half day)

Life distribution will remain advisor-centric. The concept of an industry-owned portal has fallen by the wayside. The real value of the Internet and computing technologies is slowly being realized and implemented. Hear the current status, and thought provoking views on the near-and mid-term changes we are likely to see.

More details on topics and speakers.


1st annual Insurance-Canada.ca Technology Conference
"Brokers Harness Technology"

Held on Tuesday August 12, 2003 in Toronto (Full day)

One of our most popular seminars where participants learn from experienced brokers, carriers, and suppliers about the technologies and strategies that work in today's shifting market. Speakers will examine the insurance world from a 'broker centric' view, and illustrate specific tactics to keep brokers front and centre with their clients.

More details on topics and speakers.


Strategic Value from Standards in Insurance Underwriting
Held on Friday, May 30, 2003 in Toronto (Half day)

Market conditions are placing greater demands on underwriting discipline, which is impacting all elements in the distribution and service of insurance. New technology is allowing, and enabling, greater use of those data and process standards. This seminar focuses on creative use of such standards, including product life-cycle management, in underwriting.

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Technology Differentiated Claims Handling
Held on Wednesday, April 2, 2003 in Toronto (Half day)

Claims and claims expenses are the largest cost to P&C insurers, and represent the largest opportunity for bottom line improvement. The work of claims professionals has never been more critical, more demanding, and more dependent on technology. This seminar will cover best practices and leading implementations of technology in support of Claims success.

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Seamless Distribution in the P&C Broker Channel
Held on Friday, February 28, 2003 in Toronto (Half day)

Our Consumers experience the instant processing promised by the Internet everyday - from debit cards and online banking to Internet retailing and software and softcopy downloads. Technology and information are being deployed as never before, enabling the promise of e-business: to improve information flow and to create better integrated supply and distribution chain links. Much is happening. Join us to explore the progress towards the Seamless Distribution of Insurance.

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Maximizing Competitive Resources: Life Underwriting and Knowledge Management
Held on Friday, January 17, 2003 in Toronto (Half day)

Knowledge is THE competitive advantage in life insurance underwriting and servicing. Bringing the right information to the right person at the right time is the mantra of successful underwriting competition. Our ePaperclip panel with Senior Underwriting Representatives will set illustrate the state-of- the-art, after a review of Knowledge Management fundamentals sets the stage. To be concluded by a case study of KM and its place in the Corporate strategy at Clarica.

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Marketing Insurance: A Technology Boost
Held on Friday, October 18, 2002 in Toronto (Half day)
Sponsored by SAS Marketing Automation.

This seminar will help you plan your next steps in taking advantage of technology to support your marketing campaigns. Whether it is better understanding of your customers and prospects, or improved customer and prospect communications through your Web site or email marketing, or tieing the two together in a segmented marketing and sales campaign, our guest speakers have some valuable information for you

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Immediate (Life) Application Processing - The Winding Path
Held on Friday September 13, 2002 in Toronto (Half day)
Sponsored by GeniSystems.ca Services – a business process outsourcing company.

The seminar will focus on the use of the Internet and associated computing technologies to improve life application processing. As each link in the supply/distribution chain -- from broker to MGA to company to information provider -- is brought on-line, both efficiency and effectiveness of the entire chain is improved. Immediate interactions among these participants remove both time and costs as the industry targets straight-through processing. Come and hear our experienced practitioners provide a real-world perspective of the current status, and thought provoking views on the near-and mid-term changes we are likely to see.

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Brokers: Driving Technology to Work
Held on Tuesday August 13, 2002 in Toronto (Half day)

Learn from experienced brokers, carriers, and suppliers about the technologies and strategies that work in today's shifting market. Speakers will examine the insurance world from a 'broker centric' view, and illustrate specific tactics to keep brokers front and centre with the clients. In addition to a full agenda of insightful presentations, there will be ample opportunities to talk informally with presenters and other attendees to get information which you will use the next day.

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Taming the Information Explosion
Held on Wednesday June 12, 2002 in Toronto (Half day)
Sponsored by IKON-Image Systems Solutions, and Sysinct: e-business. It's what we know.

New content management and collaboration technologies are being deployed in insurance today in an effort to improve efficiencies. In turn improved customer service can lead to better retention and improved sales, establishing and protecting competitive postioning. Register today to better understand these trends and determine further steps in your own environment.

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Technology Supporting the Property Casualty Broker-Company Link
Held on Thursday April 11, 2002 in Toronto (Half day)
Sponsored by 43r.ca.

E-nabling the broker channel is moving into the third phase. EDI was incapable of meeting expectations, perhaps due to product complexity. Company unique Internet support of brokers brings real-time and supports functions EDI could not. The CSIO Insurance Portal brings us closer to the SEMCI vision.

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Claiming Benefit from Technology and the Internet
Held on Thursday February 14, 2002 in Toronto (Half day)
Sponsored by 43r.ca and AM Bests Canada.

Claims is receiving significant executive and boardroom interest. Effective use of technology and the Internet are viewed as being an essential, but only one of several, components.

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Leveraging Relationships
Held on Thursday Nov. 1, 2001 in Toronto (Full day)
Sponsored by InSystems.

New Technologies, New Opportunities - a review of changing roles and relationships within the extended insurance services team, and with the customer.

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Brokering the Internet
Held on Tuesday August 14, 2001 in Toronto (Full day)
Sponsored by 43r.ca.

A P&C broker-centric review of where the Internet is going.

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Insurance Marketing and the Internet influence
Held on Friday May 11, 2001 in Toronto (Half day)
Sponsored by 43r.ca.

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8th annual Insurance-Canada.ca Technology Conference
"CLAIMing Internet Benefit"

Held on Friday March 2, 2001 in Toronto (Half day)
Sponsored by Asset Management Software Systems Inc. and Canadian Insurance magazine.

Business value from greater integration.

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e-nabling the e-distribution chain
Held on Friday, February 2, 2001 in Toronto (2/3 day)
Sponsored by CGI Inc., DWL Incorporated and Canadian Insurance magazine.

Solutions, tools and plans in Canada today.

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Are your e-Connected Customers Covered?
Held on Friday November 17, 2000 in Toronto (Half day)
Sponsored by 43r.ca.

Understanding and Managing e-business risks for small business - Advice for you and your Customers.

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For Brokers only: Leveraging the Internet to Customers, Markets & Others. (Full Day)
Held on August 17, 2000


Enhancing Intermediary-Insurer Teamwork using the Internet
Held on Friday June 16, 2000


Increasing Insurance Skills using the Internet
Held on May 12, 2000


Targeting the Insurance Consumer using the Internet
Held on April 7, 2000


Internet, Insurance and Security: The Integration of Risk and Management
Held on February 4, 2000


How the Internet is Changing Insurance Claims
Held on November 19, 1999


Distribution
Held on September 17,1999


The Insurance Intermediary
Held on June 17, 1999


Consumer
Held on April 22, 1999


Claims
Held on February 2, 1999


Distribution
Held on Nov 19, 1998