Policy Management News & Information

Yarmouth Mutual Implements Enterprise Insurance Back-Office Solution With Partner MCCG

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St. Thomas, ON (Jan. 11, 2017) – Yarmouth Mutual Insurance Company in partnership with MCCG has effectively launched the Insurance Business Solution (IBS®) as their enterprise insurance-back-office solution. The IBS® product provides Yarmouth with enhanced technology across a suite of integrated modules (policy, claims and accounting). Yarmouth is leveraging greater levels of automation and streamlining of processes to provide improved levels of service to their policy holders, agents and brokers. Yarmouth remains committed to these stakeholders and believes that ease of doing business afforded by the IBS solution for their team will translate into many current and future benefits for their community. MCCG's focus on remaining current with technology will allow Yarmouth to continue to progress their business plans and adopt further web based technologies.

"We're pleased to announce that we have achieved our goals of having a seamless conversion and implementation project, while also hitting an 11 month project plan and remaining within budget," said Joan Collins, President & CEO of Yarmouth Mutual. "We believe our ability to service our policy holders, agents and brokers will be improved as we leverage the IBS® product and continue to adopt web technologies that MCCG is bringing to market. While it was important that we identified a business solution that would meet our current needs, it was even more important to us to identify a technology partner who would allow us to continue to progress our business. In reviewing the work MCCG has been doing on the web, and within the insurance space, we believe we will be able to economically meet our current and long term business requirements well into the future."

"Joining a like-minded group of mutuals within the MCCG community ensures we continue to build on mutuality and the benefits it brings to our community," added Collins.

"The Yarmouth team has been great to work with through this significant implementation project," said Jon Perry, Vice President of Client Relations at MCCG. "Keeping on track and focused on the goal of successfully delivering a conversion and implementation project while balancing your day to day business operations is a significant challenge. Having Yarmouth join our growing community of mutual insurers and successfully implementing in less than a year is a testament to the teamwork, effort and approach that has resulted from this partnership."

Working with community focused business operations that have been in existence since 1881 is very rewarding for our team," added Perry. "Bringing innovative technologies to the Mutual Community has been our purpose since 1993. We're looking forward to continuing to work with Yarmouth on web based solutions that will support their policyholders, agents and brokers."

About Yarmouth

Yarmouth Mutual Insurance Company, located in St. Thomas, Ontario, has been committed to providing great service to its policy holders, agents and broker partners since 1881. Yarmouth provides great insurance solutions with a focus on community at the lowest possible costs. Being a Mutual, we're committed to community elected governance on our Board, people centric service and long term planning.

About MCCG

MCCG is an innovative software provider who has a fully integrated insurance back office solution (IBS) successfully implemented in twenty nine Mutual Insurance Companies across Canada. MCCG has a proven track record that can be attributed to a focus on client requirements and product quality. MCCG, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more information, visit www.mccg.net.

Source: MCCG


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