The Chronicle: Issue 2012-40, October 2, 2012


What's Going Through The Intersection of Insurance and Technology?

Are On-Line Quotation Services Moving Beyond Price?
There are stirrings in the wind which suggest that on-line quotation systems may be moving beyond price and into quality. Here's the question: Are we just suffering from incurable optimism in the face of a continuing soft market, or is this a real trend?

Telematics: How To Get Around It, How To Transform With It
If there is any doubt that Telematics is becoming a disruptive technology in insurance, one only has to look at what is happening at its edges. Some folks are planning ways to work around it, while other folks are discovering it takes them into new enterprises. Question: What do you think it will it do in Canada?

The Intersection: Insurance-Canada.ca Blog
The Intersection

an Insurance-Canada.ca Blog


Business of Insurance

SMA Recognizes Innovation in the Insurance Industry.
Strategy Meets Action (SMA), a leading insurance strategic advisory firm, announced the winners of the SMA Innovation in Action Awards during its first annual SMA Summit at the Mandarin Oriental Hotel in Boston.

IBC Wins Canadian Health Care Anti-Fraud Award.
Insurance Bureau of Canada (IBC) has been declared the winner of the Canadian Health Care Anti-fraud Association's 2012 Dr. Edward Mazak Advancement in Public Awareness Award.

EagleEye Analytics Expands in Canada with Stephen Halfpenny joining the firm.
EagleEye Analytics, the leading provider of predictive analytics for the property and casualty industry, is expanding its Canadian business. Stephen Halfpenny, has joined the firm to lead business development in Canada.

La Capitale is Best.
La Capitale General Insurance is proud to have received the highest customer rating in the J.D. Power and Associates 2012 Canadian Auto Insurance Satisfaction Study. With 23 points higher than the industry average, La Capitale comes out ahead of the other auto insurers in Quebec.

Technology

Southern Farm Bureau Casualty Selects Guidewire Solution for Claims Management Southern Farm Bureau Casualty Insurance Company, a leading provider of Property and Casualty insurance in the U.S., has selected Guidewire ClaimCenter® for its Personal and Commercial Automobile lines first, followed by all other lines of business.

Innovation Group Announces New Release of Innovation Insurer Suite.
The Innovation Group plc (Innovation Group), today announced the latest release of the company's flagship technology suite, Innovation Insurer, which includes Insurer Policy, Insurer Claims and Insurer Configurator.

Consumer Information

CAA - Are you Safe in your Car?
Do you feel comfortable and in control behind the wheel? Take the necessary steps to better understand your vehicle's safety features and how well you and your vehicle fit.

Aviva Supports Communities.
Aviva Canada Inc. is pleased to announce the return of the Aviva Community Fund competition offering Canadians $1 million to lead, empower and support community initiatives across the country.

Nature Unleashed Arrives at the Canadian Museum of Nature Sponsored by Allstate.
What's going on with nature? On September 28, 2012, the Canadian Museum of Nature will reveal the power and impact of natural disasters when it opens a stunning new international travelling exhibition.

Canadians Satisfied with Auto Insurers.
Customer satisfaction with auto insurance providers has improved notably from 2009, despite a considerable increase in the proportion of customers whose premiums were raised.

Social Business

Online marketers focusing on SEO and SEM look to Google+.
Google+ doesn't have the user base or marketer interest of Facebook or Twitter, but its connection to search results is causing marketers to closely watch the growth of the site.

Distribution

EZ-Docs enhancement will improve RSA broker efficiency through CSIOnet.
Following a successful pilot this summer, leading property and casualty insurer RSA has now launched a significant enhancement to their brokers to help increase broker efficiency and streamline workflows.

Brovada Update.
Brovada Technologies is pleased to announce the U.S. launch of its award winning NexCenter agency upload solution.

Keal Technology Delivers on Real-Time Policy Change.
Keal Technology, proudly showcased the first real-time, round-trip, policy change transaction to their Broker community during Keal's annual users' conference on September 20th, 2012.

Marketing and the Market Place

Media CEOs see future in mobile technologies.
CEOs within the media and entertainment industry are leaning on social media, as well as tablets and smartphones, to encourage growth and build customer connections in the future.




Joe's Corner:

Putting September to bed, one can really notice the days getting shorter; it's getting hard to play even 9 holes of golf after work now. And speaking of golf, the US Ryder Cup team probably wishes that Sunday had been a lot shorter than it was with their collapse which led to a historic defeat at the hands of the Europeans. Talk about folding like a cardboard suit – it couldn't have been any better scripted by a screenwriter!


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