Insurance Claims

Claims, that process which fulfills the promise made by the insurance policy, seems to have often suffered from secondary status compared to the sizzle of distribution.

But the world changes – the client is now king, and the focus is on customer service, satisfaction and loyalty. The claim professional's value through knowledge, experience, skill, and the right data will come more strongly to the fore. And the consumer will be increasingly linked to the process as well.

Featured Providers

Telematics: A Claims Adjuster's New BFF

Many insurers see telematics only as a new way to rate auto insurance coverages, others as merely a new way to underwrite auto policies. But what most insurers do not yet see is that telematics can be a way to give claims adjusters a customer service tool that improves claims financial outcomes.   (Read more)

News and Articles

More claims news and information.