Insurance Claims News and Information
InsurTech Drone Startup BetterView Achieves Milestone by Performing Over 6,000 Successful Roof Inspections in Two Years
More than 2,300 properties inspected and 240M square feet of rooftops analyzed in insurance vertical alone
San Francisco, CA (Apr. 5, 2017) – BetterView, one of the leading platform and service providers for capturing and analyzing data from drones, has announced it has already performed more than 6,000 roof top inspections for insurers since its inception 2 years ago.
San Francisco-based BetterView has taken what was once a manual, error prone and dangerous inspection process and streamlined it by creating a software platform and a network of 4,400+ drone operators to capture raw image data and analyze it.
"We created BetterView to solve a problem that has plagued the insurance industry for decades," explained David Tobias, Co-Founder & COO, BetterView. "Having grown up working in my family's inspection business and later running it, there has always been a need for quality roof data. I remember going to job sites and seeing inspectors tying cameras to painters' poles in order to document the condition of roofs. As digital technologies have transformed underwriting and claims operations over the last few years, insurers were still relegated to getting property and roof data through archaic inspection processes that involved drive-by inspections, climbing ladders and manually inspecting roofs, or renting expensive machinery like cherry pickers to assess churches and multi-level structures," said Tobias.
BetterView's drone inspections capture an average of 350 roof and property images in approximately 20 minutes or less, as well as provide additional insights through advanced visualizations like 3D models and digital elevation maps. Moisture trapped in roofs can now be spotted using thermal imagery, flood risk determined from property elevation, wildfire defensible space measured on 3D models, and building & property measurements derived from orthomosaic maps all captured using a small lightweight drone.
BetterView offers detailed reports for roof inspections, claims estimates, wildfire reports and site inspections to uncover hidden exposures related to parking lots, missing railings, fire pits, sidewalks, trampolines, and more. Some of the potential benefits of BetterView's imagery and data include:
- Reducing workers' compensation claims by inspecting job sites to ensure workers are wearing safety harnesses and operating safely;
- Enabling insurance carriers and reinsurers to transform themselves from being risk response organizations to proactive risk prevention organizations;
- Assess and price new business and renewals more accurately by providing up-to-date roof and property data;
- Reduce fraud by taking high resolution roof photos that are time/geo-stamped pre and post event;
- Improve catastrophe modeling accuracy with more precise roof data.
"While drone technology has been around for a long time, it was mainly used by the military and more recently hobbyists," said David Lyman, Co-Founder & CEO, BetterView. "The insurance industry took a wait and see approach when adopting done technology for various reasons, including: headline risk if something bad happened, the cost of acquiring a manned pilot's license prior to FAA Part 107, waiting for improvements in drone hardware, and more importantly, gaining experience with drones by conducting tests.
"Once FAA Part 107 went into effect on August 29, 2016 and consumer grade hardware developed enough to be adopted for commercial purposes, we saw drones move from concept to real production use. We realized early on though that while drones provided a plethora of useful data, insurers don't want to sift through hundreds or thousands of photos. They just want a high level overview of property and building data with 10 – 20 photos per building and a PDF report for compliance purposes. Based on this initial feedback we hired building experts to analyze photos, tag them for any issues and put them into condensed reports. Now we're taking things one-step further by having our experts train our deep learning and computer vision systems to expand our list of the most common issue types (87 and counting) and tag them, allowing our artificial intelligence systems to immediately flag common issue types that humans could miss.
"While 2016 was a big year for testing drones, we have seen insurers allocate budget dollars in 2017 to move from concept to real production use, and in 2018 we expect to see a significant ramp up in the use of drones by insurers and reinsurers," said Lyman.
For more information about BetterView, contact email@example.com, or to see BetterView in action, visit them at the LAUNCH Festival in San Francisco on April 6-7th, where CEO David Lyman will be presenting at the Drones/Robotics Summit. More info at: https://www.launchfestival.com/drones.
BetterView, founded in late 2014, is one of the leading software platforms and service providers for capturing and analyzing data from drones. BetterView, with its network of 4,400+ drone operators worldwide, has inspected over 2,300 properties covering 240M square feet of rooftops for over 70 customers in insurance, real estate, enterprise and construction. BetterView replaces what was once a manual, error prone, expensive and dangerous inspection process by using drones and software to capture a comprehensive set of aerial building imagery, data and expert analysis without having to leave a desk. For more information, visit www.better.vu.
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