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Information & Articles
Directory of Providers of Source Document Retrieval Services
When a claim is being processed, research is done to verify the ownership and value of the items which were damaged or lost as well as other information about the people involved, where warranted. In the interest of good claims service, it is important to handle claims efficently, and to ensure that claims which should not be paid, are in fact refused.
During the analysis of a claim, a significant amount of information may be gathered. This may include legal documents and other documents which are naturally subject to privacy rules and regulations. As access to such documents is restricted, controlled and subject to stringent procedures, service organizations which specialize in managing and administering the access to such documents and their subsequent handling and life cycle have evolved.
This directory lists organizations with such special capabilities.
Directory of Providers of Source Document Retrieval Services
Insurance Search Bureau of Canada
Contact Us |
Serving All of North America |
A World of Information
- Claims Source Documents
- HR Pre-employment Screening |
ISB Canada is P&C's leader in “Source Document Retrieval”, enabling Insurance professionals to make faster informed file decisions. A Canadian owned and operated Private Corporation, we service Insurers across Canada and into the USA. Customer confidence comes from ISB's:
- strict consent and privacy polices;
- high security facility and state of the art systems;
- custom white labelling of our order center to enhance corporate culture in the Claims centre.
ISB Canada's Employment Screening Division provides a trusted outsource for Pre Employment Screening of new hires. Reduce losses and ensure a quality work force by:
- Verifying Education and Criminal records and Drivers licences.
ISB Canada is your gateway to “A World of Information” with over 50 suppliers. Our trained personal will lead you to the correct documents and add value to your claims and HR departments.
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