The Intersection - The Insurance-Canada.ca Blog

Smart Canadian Insurers, Smart Homes, and Insurance 2.0

Canadian insurers’ interest in smart home technology is rising. At one level, this is providing new, cool insurance programs. At a higher level, this is a prototype of Insurance 2.0. Home, Dry Home … According to CB insights, Intact Insurance in April “became the latest insurer to invest in a smart home startup – water… Read more »

Is Distribution a Second Thought In Insurance Innovation?

With all the high pitched noise about digital innovation and resulting disruption, the distribution side of insurance has had less attention in North America, other than to assume that agents and brokers could be left on the side of the road.  There are exceptions, however, and I’d like your thoughts. Digital is capturing people’s attention… Read more »

Insurers: Are You on the “Digital Expressway” Wave? (Part 2)

In my last post on this blog, I raised the question of whether insurance is catching the wave that Alvin Toffler described a quarter century ago and making a move onto the digital expressway; I put forward some thoughts on brokers. Today I want to turn to Insurers. Customer focus remains the driver, with a… Read more »

Selective Innovation: Reason for Celebration or Contradiction in Terms?

Criticizing insurers for their lack of innovation and technical progress has been a sport for at least 3 decades.  The most recent focuses on ‘digital transformation’.  The reality is that many insurers are very innovative, but not always focused on organizational transformation.  As an industry, are we missing the boat, or floating as best we… Read more »

BMS Vendors bring their A-games to #ICTC2014; What do YOU want to know?

The challenge from Randy Carroll, CEO of the Insurance Brokers Association of Ontario,  was simple:  “We want the brokers to see the BMS vendors’ best products for the present and their plans for the future.  Tell them to bring their A-Games.”  With the active cooperation of Randy and his team at IBAO, we think we’ve… Read more »

Ontario Brokers, Carrier CEOs Stake Out Telematics Ground

On the way into the Insurance Broker Association of Ontario (IBAO) CEO panel session on Thursday last, a colleague of mine suggested a new drinking game: take a shot every time someone says “Telematics.” Had we done that, and shared our quota with the 500 or so in in the audience, we would all have… Read more »

2013 Conference: New Decade, New Design, Same Quality Focus

After 10 years of producing the premier insurance-technology event in Canada, we are making some important changes to the 2013 Insurance-Canada.ca Technology Conference (ICTC).   We have our clients to thank for suggestions which have resulted in an event spanning a day and a half (March 18 & 19, 2013), organized to meet the varying needs of… Read more »