The Intersection - The Insurance-Canada.ca Blog

InsurTech, AI, and the Future of Work: On Offer in 2017

The beginning of a new year is fertile ground for making projections. However, having been hoisted by this particular petard previously, I am retreating to safer ground, and simply noting two trends. I won’t predict where these will take us, but leave it to discuss as the year reveals its true colours. Chaos takes form… Read more »

Is Big Data Working in Insurance?

Editor’s note: The Intersection blog focuses primarily on the property & casualty insurance business in Canada.  However, we occasionally take stock of interesting insights relating to other parts of the insurance community and other parts of the world, as we did here. Big Data has become a big buzzword, particularly in the insurance industry. It… Read more »

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2017 – Dance with the Hippo or Sharpen Solomon’s Tool

A few days of rich food,  Big Bang Theory bingeing,  naps at all hours, and random acts of work can produce some interesting perspectives, one of which is that 2017 is likely going to shape the next generation of insurance processes, distribution, and product. And size will matter, but in a new way. Dancing with … Read more »

2016 – Digital Directions and Distractions

In the late days of 2015, we projected that 2016 would have one overarching driver for insurers and brokers: digital transformation. All things being equal, I think we hit a chord that resonated. However, there was a parallel trend that made the acoustics a little strange. Digital First In 2015, there were early indications of… Read more »

Cyber Risk and Commerce: Communication Across Multiple Constituencies Required

We increasingly rely on digital for all matters of commerce. Whether we are buying tangible items or dealing exclusively in services, we expect risk-managed transfers of money, credit, communications, and control systems. And we rely on cyber insurance to indemnify gaps. But will we have standards & regulations in place to meet future business requirements?… Read more »

Emerging Tech in Canadian Insurance: Watch This Space

Emerging technologies seem to be taking the world by storm. The Internet of Things, drones, autonomous vehicles, wearables, and a range of other new technologies are in the news and poised to transform various industries as well as our daily lives. Canadian insurers are investigating opportunities and developing strategies for new technologies, with an eye… Read more »

Digital Then and Now: Why It Will Work This Time

In 1995, there was a lot of noise about the Internet revolutionizing insurance, which would result in savvy players becoming future winners.  While there was some impact, it looks like the real revolution was waiting for the ‘InsurTech’ phase.  What happened, what is making the difference, and how do you get more information? A brief history Insurers… Read more »

On Brokers, InsurTech Experience, and Friday Afternoons

Disruptive forces are pushing into the business of insurance in a big way. In many of the pronouncements from the usurpers and commentators, brokers are pictured as dull artifacts from a long-past time. Some brokers are emulating the digital pioneers. But is the reality of customer experience a bit more nuanced? Brokers Embracing InsurTech Jeff… Read more »

Infrastructure & Insurance, Risk & Reward

Public infrastructure and military projects played a critical role in socio-economic stability in the 20th century.  Insurers could expand that role to new requirements for monitoring, measuring, and mitigating risk for new assets in the 21st century. Infrastructure was a lifeline in the 20th century Growing up in the US in the 1950s and 1960s was… Read more »

On the US Election, Tech, and Coming Home

Since the outcome of the U.S. presidential election, the path forward has been a bit foggy. There is one straightforward result, however, which impacts Canada’s largest tech community. Why is tech different? Shortly after the U.S. declared a president-elect, Fortune’s editorial director, Adam Lashinsky, penned a short column on the new reality for the tech… Read more »