The Intersection - The Insurance-Canada.ca Blog

Are InsurTechs Defining the Next Generation of Enterprise Systems?

Since the mid-1970s, there has been a core group of suppliers who provide enterprise systems specifically designed for P&C insurers. The group changes periodically, with mergers, acquisitions, and new technology. However, the basic functions haven’t changed much. InsurTech may be the catalyst for disruption. Back in the day …. Insurers were one of the first… Read more »

InsurTech: Threats or Opportunities for Insurers?

When traditional P&C insurers look at the world of InsurTech firms, there are two common reactions: InsurTechs are a flash in the pan: They have some slick customer interfaces, but not enough depth to be a lasting concern; InsurTechs will disrupt our business model: They will process the business with zero friction and take a… Read more »

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Will InsurTech Break Two Solitudes of Insurance?

An increasing number of  insurance practitioners are looking seriously at using InsurTech solutions for competitive advantage. At the same time, InsurTech suppliers are looking at our industry and developing solutions and constructs with little or no understanding of modern insurance. My spider sense tells me the ‘two solitudes’ approach – which has never worked particularly well – will continue… Read more »

Canadian Disruptions, Eh?

The theme for the 2017 Insurance-Canada Technology Conference on Feb.28 was “Disruption ⇒ New Realities, New Opportunities.”  I had the privilege of moderating two sessions, which demonstrated that Canadian insurance organizations are embracing the realities and creating opportunities. If you missed it in person, or want to visit it again, you will have the opportunity… Read more »

Pilots on the Disruption Path

The 2017 Insurance-Canada Technology Conference and The 2017 Broker Forum, have now come and gone. But their impacts remain. Over the next few weeks, I will reflect back on key elements. To the best of my knowledge, the first and the last speaker didn’t spend much time comparing notes. Yet these two were complementary pilots… Read more »

Robo-Advisors to Humans: We’re Here!

Sci-Fi has relied on robotic advisors since the genre was launched, and for good reason: They improve the lives of humans. This science-fiction is finally being realized, and if you squeeze your eyes tight and look at the horizon, you can see the future forming for insurance. Who is Mr. Robo and What Does He… Read more »

Is it Possible to Calm the InsurTech Blizzard?

We are experiencing a blizzard of technologies and processes aimed squarely at changing the insurance industry. Early implementations show that there are opportunities to improve the business of insurance, but some of the edges are fuzzy. The new technologies rely on a new business model that can be a bit threatening. So, What’s New ……. Read more »

Data & Analytics: Going to the Core of InsurTech

In less than 2 years, ‘InsurTech’ has become a topic du jour for insurance and technology professionals. But much of the discussion focuses on ease of use and engagement; it misses some critical fundamentals. Fortunately, there is an opportunity to find the mix of externals and internals creating the magic. Ease of use is getting… Read more »

Who Can Do InsurTech? Who Should?

The term “InsurTech”  is a bit ambiguous, describing a wide scope of activities.  Depending on the source, InsurTech  may cause disruption of current insurance practices, the rise of new insurance products, the evisceration  of entire insurance C-Suites, the ascension of new entrepreneurs to Unicorn status.  This is not particularly helpful. I prefer to use a… Read more »

InsurTech, AI, and the Future of Work: On Offer in 2017

The beginning of a new year is fertile ground for making projections. However, having been hoisted by this particular petard previously, I am retreating to safer ground, and simply noting two trends. I won’t predict where these will take us, but leave it to discuss as the year reveals its true colours. Chaos takes form… Read more »