The Intersection - The Insurance-Canada.ca Blog

Only in Insurance: Can Analog be Accommodated in Digital?

Becoming digital is the holy grail these days.  Insurers look with envy at the likes of Uber and Amazon, which use digital to completely disrupt complex business by introducing digital platforms that suck up consumers with the elegance of  a finely tuned Dyson.  So why, then, is digital taking so long to catch on with… Read more »

Sponsors: Need a Plan B for Core Systems Modernization Projects?

A recent report from SMA provides an excellent outline of best practices for implementing modern core systems. As a bonus, and without explicitly saying so, the report also provides a safety net for the executive who has been appointed the project sponsor and who might find, at some point, that all is not going tickety-boo…. Read more »

A Different Side of Disruption: What Uber Could Learn from Insurers

It seems that “disruption” has been the word of the day for four years or more.   Some questions come to mind.  Do progressive, strategic managers see being disruptive as the sine qua non for success?  Also, is confrontation integral to being disruptive? I’d like to make a case for a collaboration as a balance… Read more »

Big Data: On Carts, Horses, Lamborghinis, and Executives

Big Data is a hot insurance topic these days. The capability to use Big Data could even be a fundamental anchor for future profitability. But early forays are suggesting that there are big risks around getting lost in the process. Executives need to create a way to put the cart and horse in the right order…. Read more »

MGAs Walking the Specialty Line

Managing General Agents are getting attention of late.  A recent study finds that the MGA channel is growing faster in commercial market production than the commercial segment generally.  It points to specialty lines as a key driver. An international MGA association cites the need for MGAs to leverage analytics / modern technology to maintain the success. Last,… Read more »

Why should insurers be interested in bitcoin? (Hint: It’s not about the money)

Bitcoin hit many business users’ radar screens in a quadrant labelled “Don’t even think about it.” It looked like a complex product, developed by geeks, that served the interests of  international criminals. We were in this camp until we learned that the best part of bitcoin doesn’t involve financial transactions and may solve some big… Read more »

Defining Insurance & Distribution 2025

What will insurance product distribution look like in a decade? I know three things: (1) it will look very different than it does now; (2) it will have high levels of customer service at the centre; and (3) I am going to listen carefully to some very smart people at ICEF2015 on August 31st. We… Read more »

CAA Insurance and ACE PRS: Future in the Present Tense

When we polish our crystal ball, some future trends for insurance and technology become obvious.  Recent developments in the Canadian P&C space demonstrate that some participants are transforming the future into the present at an impressive pace. We sat down with two such insurers recently, and thought you’d be interested in their thoughts. The tip… Read more »

If Suppliers Don’t Think Insurance is Innovative, Do We Care?

About two or three times a month, I have a technology supplier look at me, lower her voice, and ask, “is anyone in P&C doing anything innovative with technology?” Because of the frequency, I’ve had the opportunity to reflect on whether this is important. I’ll give you my answer, if I can get your thoughts…. Read more »

Emerging Auto Threats and Opportunities: In Conversation with Catherine Kargas

For the third year running, the Insurance-Canada.ca Executive Forum (ICEF2015) will feature Catherine Kargas, Vice President, MARCON leading an expert panel in exploring how upcoming changes to regulations and technological improvements will impact auto insurance over the next decade. Patrick Vice, Partner at Insurance-Canada.ca, interviewed Catherine for some additional background. Following is an excerpt. Vice:… Read more »