Dec. 21:2014 Hits and Misses
As has been our wont since this blog began, we take a stab at predicting trends and directions for insurance and technology in Canada at the beginning of each year. We also commit to give an honest appraisal at year-end, and ask for your comment. It's time for the reckoning. For 2014, we highlighted specific areas and an overarching trend. We suggested that core systems replacements would continue, but that there would be increased governance, focused on cost containment and benefits realization; we think we got this one right. If anything, we underestimated the movement to the cloud.